[cisco-voip] Monitoring CallManager

[Mike Brooks]

Hi Brad,

We are looking to monitor 18 clusters (CM 5 & 6) from the physical
layer all the way up to the application.  For example:
hard drive failures
services going down
cti route points becoming unregistered.
etc.

With the OS being locked down, since it is an appliance, we cannot use
our usual tools in order to monitor.  Therefore, we are forced to look
at alternate solutions.

We have been trying to utilize ops manager, but we run into a new bug
each week.  For instance OPS manager currently believes that the
CallManager service is down in every cluster.  Has anyone got this to
work with CM5 or CM6 ?

RTMT sounds like a possible solution, but we can only run one instance
of RTMT per server.  So we would probably need to build a vmware
server for each cluster (18 and growing) just for monitoring.

We are also thinking about using SNMP MIBs with HPOV to monitor the
clusters. Has anyone tried this ? Getting HPOV to work properly I am
sure will be a battle as well.

Any suggestions  would be greatly appreciated.  I feel we have been
spinning our wheels and if someone can point me in the right direction
it would help a ton.

Regards,

Mike Brooks
CCIE#16027 (R&S)





On 8/25/08, Brad Ellis <brad at ccbootcamp.com> wrote:
> Mike,
>
> What exactly are you trying to monitor? RTMT does a nice job of
> monitoring resources, registered devices, etc. You can set alerts where
> you want and receive emails if something is outside the range (although
> Im guessing you already know that). One of my customers just bought the
> Solarwinds VoIP add-on but I haven't had a chance to look at it yet, so
> I'm not familiar with what it actually monitors. I'll take a look and
> let you know.
>
> thanks,
> Brad Ellis
> CCIE#5796 (R&S / Security)
> CCSI# 30482
> CEO / President
> CCBOOTCAMP - A Cisco Sponsored Organization (SO)
> Email: brad at ccbootcamp.com
> Toll Free: 877-654-2243
> Direct: +1-702-968-5100 = Outside the USA
> FAX: +1-702-446-8012
> YES! We take Cisco Learning Credits!
> Training And Remote Racks: http://www.ccbootcamp.com
> Routing and Switching Forums: http://www.routerie.com
> Security Forums: http://www.securityie.com
> Voice Forums: http://www.voiceie.com
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Brooks
> Sent: Friday, August 22, 2008 6:35 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Monitoring CallManager
>
> Hi everyone,
>
> What are the most common methods used to monitor a large enterprise
> VOIP environment (multiple clusters) ?  All clusters are running CM
> 5.x or 6.x (locked down appliances).
>
> Ops Manager ?
> RTMT ?
> SNMP MIBs ?
> ...etc
>
> Has anyone had any success with ops manager ?  I have had nothing but
> problems with ops manager.  Your suggestions/input would be greatly
> appreciated.
>
> Regards,
>
> Mike Brooks
> CCIE#16027 (R&S)
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>