[cisco-voip] Monitoring CallManager

[Tim Smith]

Hi Mike...

You can install multiple instances of RTMT on one server / pc.
I had this running on my workstation here.. just for 2 clusters mind you.
But different versions.
Seeing if I can find the URL.. I think it is just in the Cisco docs for
monitoring / managing.

I think CUOM has the potential to be great but.. it depends on whether you
are willing to persevere in the meantime though.
If you have IPCC enterprise, then it has even more potential.

I had CUOM trial version running against 6.1 but didnt do too much with it.

Couple of obvious questions..
Are the cluster ID's different for each one?
Have you tuned the CallManager monitoring in CUOM.. i.e. dont manage
services that are not running on certain boxes.
i.e. if you have CallManager disabled on your pub.. it still reports it as
down I think.
We went and manually adjusted this.

Personally I think CUOM should be clever enough to discover what is running
and not report the services that are disabled as down.. but it wasnt :)


Cheers,

Tim



On 8/26/08, Mike Brooks <2xccie2b at gmail.com> wrote:
>
> Hi Brad,
>
> We are looking to monitor 18 clusters (CM 5 & 6) from the physical
> layer all the way up to the application.  For example:
> hard drive failures
> services going down
> cti route points becoming unregistered.
> etc.
>
> With the OS being locked down, since it is an appliance, we cannot use
> our usual tools in order to monitor.  Therefore, we are forced to look
> at alternate solutions.
>
> We have been trying to utilize ops manager, but we run into a new bug
> each week.  For instance OPS manager currently believes that the
> CallManager service is down in every cluster.  Has anyone got this to
> work with CM5 or CM6 ?
>
> RTMT sounds like a possible solution, but we can only run one instance
> of RTMT per server.  So we would probably need to build a vmware
> server for each cluster (18 and growing) just for monitoring.
>
> We are also thinking about using SNMP MIBs with HPOV to monitor the
> clusters. Has anyone tried this ? Getting HPOV to work properly I am
> sure will be a battle as well.
>
> Any suggestions  would be greatly appreciated.  I feel we have been
> spinning our wheels and if someone can point me in the right direction
> it would help a ton.
>
> Regards,
>
> Mike Brooks
> CCIE#16027 (R&S)
>
>
>
>
>
> On 8/25/08, Brad Ellis <brad at ccbootcamp.com> wrote:
> > Mike,
> >
> > What exactly are you trying to monitor? RTMT does a nice job of
> > monitoring resources, registered devices, etc. You can set alerts where
> > you want and receive emails if something is outside the range (although
> > Im guessing you already know that). One of my customers just bought the
> > Solarwinds VoIP add-on but I haven't had a chance to look at it yet, so
> > I'm not familiar with what it actually monitors. I'll take a look and
> > let you know.
> >
> > thanks,
> > Brad Ellis
> > CCIE#5796 (R&S / Security)
> > CCSI# 30482
> > CEO / President
> > CCBOOTCAMP - A Cisco Sponsored Organization (SO)
> > Email: brad at ccbootcamp.com
> > Toll Free: 877-654-2243
> > Direct: +1-702-968-5100 = Outside the USA
> > FAX: +1-702-446-8012
> > YES! We take Cisco Learning Credits!
> > Training And Remote Racks: http://www.ccbootcamp.com
> > Routing and Switching Forums: http://www.routerie.com
> > Security Forums: http://www.securityie.com
> > Voice Forums: http://www.voiceie.com
> >
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Brooks
> > Sent: Friday, August 22, 2008 6:35 AM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] Monitoring CallManager
> >
> > Hi everyone,
> >
> > What are the most common methods used to monitor a large enterprise
> > VOIP environment (multiple clusters) ?  All clusters are running CM
> > 5.x or 6.x (locked down appliances).
> >
> > Ops Manager ?
> > RTMT ?
> > SNMP MIBs ?
> > ...etc
> >
> > Has anyone had any success with ops manager ?  I have had nothing but
> > problems with ops manager.  Your suggestions/input would be greatly
> > appreciated.
> >
> > Regards,
> >
> > Mike Brooks
> > CCIE#16027 (R&S)
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
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