[cisco-voip] Monitoring CallManager

[Mike Brooks]

Hi Tim,

So in order to run RTMT on 18 clusters on 1 server, I would need to
run 18 different versions of RTMT ?

The Cisco BUs have spent endless hours trying to tune ops manager and
they can't get it working.  Every issue we run into is a bug. Ops Mgr
believes our CM service is down because it believes we are running
version 5.0 even though the clusters are running 5.1 (another bug).

Thx,
Mike Brooks
CCIE# 16027 (R&S)



On 8/26/08, Tim Smith <thsglobal at gmail.com> wrote:
> Hi Mike...
>
> You can install multiple instances of RTMT on one server / pc.
> I had this running on my workstation here.. just for 2 clusters mind you.
> But different versions.
> Seeing if I can find the URL.. I think it is just in the Cisco docs for
> monitoring / managing.
>
> I think CUOM has the potential to be great but.. it depends on whether you
> are willing to persevere in the meantime though.
> If you have IPCC enterprise, then it has even more potential.
>
> I had CUOM trial version running against 6.1 but didnt do too much with it.
>
> Couple of obvious questions..
> Are the cluster ID's different for each one?
> Have you tuned the CallManager monitoring in CUOM.. i.e. dont manage
> services that are not running on certain boxes.
> i.e. if you have CallManager disabled on your pub.. it still reports it as
> down I think.
> We went and manually adjusted this.
>
> Personally I think CUOM should be clever enough to discover what is running
> and not report the services that are disabled as down.. but it wasnt :)
>
>
> Cheers,
>
> Tim
>
>
>
> On 8/26/08, Mike Brooks <2xccie2b at gmail.com> wrote:
> > Hi Brad,
> >
> > We are looking to monitor 18 clusters (CM 5 & 6) from the physical
> > layer all the way up to the application.  For example:
> > hard drive failures
> > services going down
> > cti route points becoming unregistered.
> > etc.
> >
> > With the OS being locked down, since it is an appliance, we cannot use
> > our usual tools in order to monitor.  Therefore, we are forced to look
> > at alternate solutions.
> >
> > We have been trying to utilize ops manager, but we run into a new bug
> > each week.  For instance OPS manager currently believes that the
> > CallManager service is down in every cluster.  Has anyone got this to
> > work with CM5 or CM6 ?
> >
> > RTMT sounds like a possible solution, but we can only run one instance
> > of RTMT per server.  So we would probably need to build a vmware
> > server for each cluster (18 and growing) just for monitoring.
> >
> > We are also thinking about using SNMP MIBs with HPOV to monitor the
> > clusters. Has anyone tried this ? Getting HPOV to work properly I am
> > sure will be a battle as well.
> >
> > Any suggestions  would be greatly appreciated.  I feel we have been
> > spinning our wheels and if someone can point me in the right direction
> > it would help a ton.
> >
> > Regards,
> >
> > Mike Brooks
> > CCIE#16027 (R&S)
> >
> >
> >
> >
> >
> > On 8/25/08, Brad Ellis <brad at ccbootcamp.com> wrote:
> > > Mike,
> > >
> > > What exactly are you trying to monitor? RTMT does a nice job of
> > > monitoring resources, registered devices, etc. You can set alerts where
> > > you want and receive emails if something is outside the range (although
> > > Im guessing you already know that). One of my customers just bought the
> > > Solarwinds VoIP add-on but I haven't had a chance to look at it yet, so
> > > I'm not familiar with what it actually monitors. I'll take a look and
> > > let you know.
> > >
> > > thanks,
> > > Brad Ellis
> > > CCIE#5796 (R&S / Security)
> > > CCSI# 30482
> > > CEO / President
> > > CCBOOTCAMP - A Cisco Sponsored Organization (SO)
> > > Email: brad at ccbootcamp.com
> > > Toll Free: 877-654-2243
> > > Direct: +1-702-968-5100 = Outside the USA
> > > FAX: +1-702-446-8012
> > > YES! We take Cisco Learning Credits!
> > > Training And Remote Racks: http://www.ccbootcamp.com
> > > Routing and Switching Forums: http://www.routerie.com
> > > Security Forums: http://www.securityie.com
> > > Voice Forums: http://www.voiceie.com
> > >
> > >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf
> Of Mike Brooks
> > > Sent: Friday, August 22, 2008 6:35 AM
> > > To: cisco-voip at puck.nether.net
> > > Subject: [cisco-voip] Monitoring CallManager
> > >
> > > Hi everyone,
> > >
> > > What are the most common methods used to monitor a large enterprise
> > > VOIP environment (multiple clusters) ?  All clusters are running CM
> > > 5.x or 6.x (locked down appliances).
> > >
> > > Ops Manager ?
> > > RTMT ?
> > > SNMP MIBs ?
> > > ...etc
> > >
> > > Has anyone had any success with ops manager ?  I have had nothing but
> > > problems with ops manager.  Your suggestions/input would be greatly
> > > appreciated.
> > >
> > > Regards,
> > >
> > > Mike Brooks
> > > CCIE#16027 (R&S)
> > > _______________________________________________
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> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
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> >
>
>