[cisco-voip] prognosis and callmamager 6.1

[Tom Sparks]

Hi Tim,

 We decided to go ahead with Clarus and are pretty happy so far.  The main
deciding points were:

 -simplicity, ease of use

 -broad feature set (reporting, perfmonitoring, CDR, and synthethic
testing). They also have a great change tracking capability kinda like
opsware for seeing config changes made on your callmanager. 

 -price/license options

 

I have CUCM 7.0 in my lab and it looks nearly identical to CUCM 6.1, I had
to make sure to check the version displayed because I wouldn't be able to
tell the difference otherwise.  

 

From: smithsonianwa at gmail.com [mailto:smithsonianwa at gmail.com] On Behalf Of
Tim Smith
Sent: Friday, July 25, 2008 12:31 AM
To: Tom Sparks
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] prognosis and callmamager 6.1

 

Hi Tom...

 

Thanks for that... my current client has EMC Smarts, and they want to do a
POC of the 2 voice components... so we will see what happens!

 

I agree the setup for CUOM / CUSM is a pain. Upgrades / service patches etc
are even worse. Hopefully they are working to rectify it.

For the smaller customers there is the netmanager for Unified communications
or something. Does up to 1000 phones, 10 sites or something. You can buy a
yearly license for it, which is pretty handy for a service provider. It does
look like CUOM though, so not sure if it is any nicer.

 

Hopefully there will be some improvements in CUCM version 7 on the
monitoring / management side...

 

Keep us up to date on what you find with Clarus! Would be interested to
hear!

 

Cheers,

 

Tim.

 

On 7/24/08, Tom Sparks <acydgod at gmail.com> wrote: 

Yes, EMC Smarts Performance Manager is just Prognosis (with the same
problems).  I already tried the eval of CUOM and CUSM and wasn't happy there
either.  If I have to spend weeks trying to learn and get a management app
running, it's not really worth it to me.   I expect to tune it over time but
just the basics was a big undertaking, the install of CUOM was like 1 hr and
I needed a separate box for CUSM just to monitor CDR records.  

 

My clients range in size so finding something easy to setup and use is the
top priority, I'm willing to forego heavy customization if I can actually
get back to my day job at some point. 

 

I think Clarus does some of the CUSM stuff too which is why I'm looking into
it now.  I hopeful that nothing can be as bad as CUOM/CUSM to configure and
get to work but I'll keep you updated. 

 

Tom Sparks

Taos

 

From: smithsonianwa at gmail.com [mailto:smithsonianwa at gmail.com] On Behalf Of
Tim Smith
Sent: Thursday, July 24, 2008 12:54 AM
To: Tom Sparks
Cc: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] prognosis and callmamager 6.1

 

On other management products...

 

I used Cisco CUOM / CUSM a little bit at a customer site.. i found it
useful.. but the customer wasnt too interested in using it.

It depends what you are after though.. CUOM does the fault management stuff,
CUSM does the voice quality and now there is a statistics model as well...

 

CUOM is pretty handy if you have CUCM clusters and IPCC enterprise... it
does give you a pretty good central view... at the time it didnt really do
anything for CVP though... hopefully this will change.

 

If your a partner I think you can download an eval... if not you could
probably get it off your integrator..

 

RTMT would still be required to drill down...

 

Has anyone got any experience with EMC Smarts and their Voip management
plugins? I heard they were prognosis re-branded, but I'm not sure this is
true?

 

Cheers,

 

Tim
 

On 7/24/08, Tom Sparks <acydgod at gmail.com> wrote: 

We're pretty turned off by Prognosis at this point.  I tried so many times
to get it to work with 6.1 and finally reverted to RTMT. There are few other
alternatives but you might want to checkout Clarus.

Tom Sparks
Taos

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
cisco-voip-request at puck.nether.net
Sent: Tuesday, July 22, 2008 12:34 PM
To: cisco-voip at puck.nether.net
Subject: cisco-voip Digest, Vol 57, Issue 200

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Message: 3
Date: Tue, 22 Jul 2008 15:23:13 -0400
From: Wes Sisk <wsisk at cisco.com>
Subject: Re: [cisco-voip] prognosis and callmamager 6.1
To: Eric Pedersen <eric.pedersen at sait.ca>
Cc: cisco-voip at puck.nether.net
Message-ID: <488633A1.6090001 at cisco.com>
Content-Type: text/plain; charset="iso-8859-1"; Format="flowed"

make sure to get latest patches for prognosis and CM.  in several
accounts prognosis has triggered
CSCsb80753 AXL::ExecuteSQLQuery errors with many end users, tomcat
OutOfMemoryError

/Wes

Eric Pedersen wrote:
>
> Is anyone using Prognosis to monitor a CM 6.x cluster?  We are looking
> at implementing this, and I'm interested to know what other people's
> experiences are.


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