[cisco-voip] Shared lines and Line button light on 7941/7961/etc phones

[Justin Steinberg]

try disabling privacy on the three phones?

On Thu, Aug 28, 2008 at 7:26 PM, Erick Bergquist <erickbee at gmail.com> wrote:

> Hi,
>
> I think this is a limitation of the system, but thought I'd ask anyway....
>
> Call Manager 6.1 , have shared line on 3 phones and when someone else
> on a call on the extension on the other phone, the line button shows
> as red on phones with out a call on them. When a second call comes in
> to that shared line and someone else picks it up, the line button
> changes to green because they are on the call on their phone. But,
> they are wanting to tell when the other person is on the phone or not
> while they have someone else waiting on the line for them to become
> free. But the line button lamp shows green because they have an active
> call on it waiting for the other person to become free.
>
> So, the office setup is like, 2 receptionists and then the boss in a
> closed office. The boss can answer the calls to on the shared line to.
> The receptionists answer the calls a majority of time and then tell
> the boss they have a call and they put the shared line on hold and the
> boss picks it up off of hold.  They don't want to park the call or
> transfer the call to another number.
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