[cisco-voip] Dumb MoH question

[Jason Burns]

This document explains why you'd get ToH (Tone on Hold)

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml#q16

In short:

ToH - we tried to allocate a stream but for some reason couldn't either
because of misconfig or out of resources - play ToH instead

Silence - we allocated a stream successfully but for some reason the stream
isn't getting to the phone / GW

In order for the config to work, your MoH servers will either need to be in
a MRGL that the phone has access to, or be in the default MRGL(which means
they are not assigned to ANY MRGs). Then the region config needs to be
checked to make sure the MoH server can send audio to the remote device.
Then the IPVMSApp service parameters need to be checked to make sure the MoH
server is sending the right codecs. After that check locations BW.

After all of that you can check the audio source settings of the phone
pressing the hold button.

On Sun, Aug 31, 2008 at 3:07 AM, Moataz Mamdouh <moataz_mmdh at yahoo.com>wrote:

> any ideas ?
>
> --- On *Sat, 8/30/08, Jonathan Charles <jonvoip at gmail.com>* wrote:
>
> From: Jonathan Charles <jonvoip at gmail.com>
> Subject: [cisco-voip] Dumb MoH question
> To: "OSL CCIE Voice Lab Exam" <ccie_voice at onlinestudylist.com>, "
> cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Date: Saturday, August 30, 2008, 6:14 PM
>
> If I have a device that is in a device pool that does NOT have MoH assigned
> (assume CCM 4.1).... why don't I get the Default Network/User MoH Audio file
> from the service parameters?
>
> What causes the beeping?
>
>
>
> Jonathan
>
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