[cisco-voip] Unity 5 UM fith Exchange 2007

Ian du Preez iandupreez at gmail.com
Wed Jul 9 11:08:51 EDT 2008


Hi all

I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange SP1
installed.

Everything went ok and Unity is now running with no errors in the event log.
I have imported over 100 users from exchange with no problems. When I leave
a message, the user gets the VM in his outlook inbox, but nothing happens on
the phone. I checked Unity and it is not passing the MWI-on digits to the
CCM.  Dialling the MWI-on and off numbers on the phone turns it on and off.

While there are unread VM message is in the outlook inbox, I press the
messages button on the phone to access VM and it replies, saying there are
no voice messages.

I used the MBXsuite tool. Attached is the outcome. It doesn't give any
errors in the log file.

I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.

I have followed my exact same steps as I have done before with the same type
of installation. In that installation everything worked fine.

I downloaded the latest Permissions Wizard and it ran with no issues. I gave
the Unity accounts specific Send-as Receive-as rights.

Any ideas ?

Thanks

Ian
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