[cisco-voip] Unity 5 UM fith Exchange 2007

James Buchanan jbuchanan at ctiusa.com
Wed Jul 9 11:46:25 EDT 2008


Hello,

 

Make sure that the users are inheriting the rights from their respective
OUs in AD.

 

Thanks,

 

James

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ian du Preez
Sent: Wednesday, July 09, 2008 11:09 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity 5 UM fith Exchange 2007

 

Hi all

I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange
SP1 installed.

Everything went ok and Unity is now running with no errors in the event
log. I have imported over 100 users from exchange with no problems. When
I leave a message, the user gets the VM in his outlook inbox, but
nothing happens on the phone. I checked Unity and it is not passing the
MWI-on digits to the CCM.  Dialling the MWI-on and off numbers on the
phone turns it on and off.

While there are unread VM message is in the outlook inbox, I press the
messages button on the phone to access VM and it replies, saying there
are no voice messages.

I used the MBXsuite tool. Attached is the outcome. It doesn't give any
errors in the log file.

I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.

I have followed my exact same steps as I have done before with the same
type of installation. In that installation everything worked fine.

I downloaded the latest Permissions Wizard and it ran with no issues. I
gave the Unity accounts specific Send-as Receive-as rights.

Any ideas ?

Thanks

Ian

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