[cisco-voip] Unity 5 UM fith Exchange 2007

[Ian du Preez]

Definitely the inbox.
I've seen that one before as one of my clients had outlook rules moving al
new mail to folders.

Thanks
Ian


On 7/9/08, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> Are you sure it's the Exchange Inbox and not some sub-folder Outlook is
> automatically moving the message to?  AFAIK Unity only looks at messages in
> the Inbox.
>
> -Ryan
>
>  On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:
>
> I have checked, thanks James.
> All the users inherit and I can see the rights on them.
>
>
> I checked this when I couldn't import one of the users. It didn't have the
> inherit permissions tick on.
>
>
> Any other ideas guys?
>
> What bothers me is that I don't get any event errors and the whole system
> looks normal exept, from the phone I don't get MWI's and trying to retrieve
> messages it sais there are none.
>
>
>
>
> On 7/9/08, James Buchanan <jbuchanan at ctiusa.com> wrote:
>>
>>  Hello,
>>
>>
>>
>> Make sure that the users are inheriting the rights from their respective
>> OUs in AD.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> James
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ian du Preez
>> *Sent:* Wednesday, July 09, 2008 11:09 AM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] Unity 5 UM fith Exchange 2007
>>
>>
>>
>> Hi all
>>
>> I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange
>> SP1 installed.
>>
>> Everything went ok and Unity is now running with no errors in the event
>> log. I have imported over 100 users from exchange with no problems. When I
>> leave a message, the user gets the VM in his outlook inbox, but nothing
>> happens on the phone. I checked Unity and it is not passing the MWI-on
>> digits to the CCM.  Dialling the MWI-on and off numbers on the phone turns
>> it on and off.
>>
>> While there are unread VM message is in the outlook inbox, I press the
>> messages button on the phone to access VM and it replies, saying there are
>> no voice messages.
>>
>> I used the MBXsuite tool. Attached is the outcome. It doesn't give any
>> errors in the log file.
>>
>> I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.
>>
>> I have followed my exact same steps as I have done before with the same
>> type of installation. In that installation everything worked fine.
>>
>> I downloaded the latest Permissions Wizard and it ran with no issues. I
>> gave the Unity accounts specific Send-as Receive-as rights.
>>
>> Any ideas ?
>>
>> Thanks
>>
>> Ian
>>
>
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