[cisco-voip] How to modify a hunt list on CME?
Kelemen Zoltan
keli at carocomp.ro
Tue Jun 3 03:07:26 EDT 2008
I have a remote site with CME, and have been asked to modify one of the
hunt lists.
However, one of the agents is logged out, so I can do nothing to the
list, it keeps complaining about the logged out agent:
- the list has to be removed before changes are made
- no list results in "Cannot remove list with dnd/logged out agent."
- I even tried to remove the hunt group completely, but again: "Cannot
remove hunt group with dnd/logged out agent."
Is there a way to force a user back into the hunt group remotely (from
IOS CLI, or maybe phone web page)? Or to workaround this problem?
thanks,
Zoltan
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