[cisco-voip] How to modify a hunt list on CME?

[Kelemen Zoltan]

Bump. Any ideas on this?

  Zoltan

Kelemen Zoltan wrote:
> I have a remote site with CME, and have been asked to modify one of 
> the hunt lists.
>
> However, one of the agents is logged out, so I can do nothing to the 
> list, it keeps complaining about the logged out agent:
> - the list has to be removed before changes are made
> - no list results in "Cannot remove list with dnd/logged out agent."
> - I even tried to remove the hunt group completely, but again: "Cannot 
> remove hunt group with dnd/logged out agent."
>
> Is there a way to force a user back into the hunt group remotely (from 
> IOS CLI, or maybe phone web page)? Or to workaround this problem?
>
> thanks,
>  Zoltan
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