[cisco-voip] Unity Questions

[Scott Voll]

TSP is the software plugin that connects Unity and CM.

I think your going to run into so issue trying to get both Unity and
Exchange UM working together.

I have a School district who is using Exchange 2k7 for UM.  They love it.
Negitives are you have to buy a third party application / licensing to get
your MWI to work with Exchange.  and the MWI is done on a per user basis.
(more management).  I also does not have any call handlers.  only
subscribers.  Two biggies.

Benifits is the direct tie into the Exchange calandars, and voice portal.

Unity has the MWI built in and does have call handlers.  But does not have
the Calandar.

other things I like about unity: feature that allows me to listen to calls
leaveing VMs and take the call if I want to.  and I use Call handlers a
lot.  it would be a big issue not to have them.  There are other features
but I don't have time to go through and make a list.

Scott

On Wed, Jun 4, 2008 at 12:14 PM, Micah Bennett <mbennett at als-xtn.com> wrote:

>  Scott
>
>
>
> Are you using (planning to use) any of the UM features that are part of
> Exchange 2007.  How do they work with the UM features in the Unity
> platform.  My winadmin is asking why we would even need the UM features of
> Unity with everything that comes built in Exchange 2007.  I have no idea
> what he is referring to, but I guess ill be reading up so I can make sure
> this works.
>
>
>
> Just trying to get a handle on this so I can start planning the upgrade.
>
>
>
> Also I never did see an answer on what "TSP" means.
>
>
>
> *Micah *
>
>
>  ------------------------------
>
> *From:* Scott Voll [mailto:svoll.voip at gmail.com]
> *Sent:* Wednesday, May 28, 2008 10:15 AM
> *To:* Micah Bennett
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Unity Questions
>
>
>
> Since your moving to exchange 2k7 I would look at upgrading to Unity 5.x
> due to the compatiblity.
>
>
>
> I upgraded to Unity 5.0es21 a few months ago.  I'm UM and currently
> partnered with my Exchange 2k3 box.  but we are in the process of migrating
> users over to the exchange 2k7 box so I still need to re-partner the Unity
> box with Exchange 2k7.  But currently I have two E2k3 backend servers and 1
> E2k7 box.
>
>
>
> I would just get your Unity 5.x upgrade scheduled because your going to
> need to do it.
>
>
>
> Scott
>
> On Wed, May 28, 2008 at 7:44 AM, Micah Bennett <mbennett at als-xtn.com>
> wrote:
>
> Chris
>
>
>
> Thanks for the answers.
>
>
>
> If we have the top level of Cisco support (software and hardware) should
> the upgrade to Unity 5 (and conversion of the license) be supported as long
> as our Unity 4 Hardware meets the requirements?
>
>
>
> What is the "TSP"?
>
>
>
> If we have two exchange servers and set up the bridge as you mentioned, I
> assume that the Unity only cares about the server it is linked directly to.
> Ex:  Unity 4 is linked to our Ex2000 box.  Ex2000 box is bridged to Ex2007
> box.  Should this work or does Unity 5 need to be used?
>
>
>
> Starting to work on a plan for the merge of two networks, keeping our CCM /
> Unity / IPCCx system for then end system.  Just trying to examine all the
> "Gotcha's".
>
>
>
> *Micah Bennett*
>
>
>  ------------------------------
>
> *From:* Chris Clouse [mailto:Chris.Clouse at cdw.com]
> *Sent:* Wednesday, May 28, 2008 9:32 AM
> *To:* Micah Bennett
> *Subject:* RE: [cisco-voip] Unity Questions
>
>
>
>
>
> See inline…
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Micah Bennett
> *Sent:* Wednesday, May 28, 2008 8:55 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Unity Questions
>
>
>
> Hello all
>
> A few questions about Unity
>
> We are running Unity 4.2 linked to our Exchange 2000 server for Unified
> Messaging.
>
> Is there any type of matrix that shows what versions of Unity are
> compatible with which versions of Exchange? There really isn't any huge
> defining change for the versions of Exchange.   Unity 4 can run on either
> 2000 or 2003.  You will just install the Exchange System Tools for the
> appropriate version.  If you are running Ex07, then you will need Unity 5.
>
> Is there a risk that if I upgrade my Unity version, it may not be
> compatible with my CCM version?  If I am looking at a potential upgrade to
> my CCM version this also means a potential upgrade to my IPCCX version. No.
> The absolute most you would need to change would be the TSP.
>
> Can a single Unity server be linked to two different Exchange servers
> (different Exchange versions as well on each)?Unity, no.  But through
> Exchange routing, yes it can.  You will need to make one of the Exchange
> servers the Bridgehead for which Unity uses to communicate with.  The
> communication to the other server is handled with Exchange routing.
>
> Thanks.
>
> *Micah Bennett*
>
> Telecommunications Admin
>
> *Automated License Systems*
>
>
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