[cisco-voip] problem in registering ip phones to comm manager6 please help me

[hady salah ashour]

Dear James, all ,
   
  Great thanks  for help me to solve my problem  i try that you say and i discover that i have bad license then i come back to comm manager ver.5
   
  thanks 
  Hady Salah
  

James Buchanan <jbuchanan at ctiusa.com> wrote:
        v\:* {behavior:url(#default#VML);}  o\:* {behavior:url(#default#VML);}  w\:* {behavior:url(#default#VML);}  .shape {behavior:url(#default#VML);}                Hello again,
   
  I assume your CallManager service is started, but you may want to check to see if it is staying started. Open up the Control Center – Feature Services page and watch it for a bit, hitting the Refresh button every so often. You may have a bad license file, which can cause that to fail. The problem is, it does not necessarily stay failed. I would encourage you to collect some logs via the Real-time Monitoring Service to see if there is a Node License failure. 
   
  Thanks,
   
  James
   
    From: hady salah ashour [mailto:eng_hady1 at yahoo.com] 
Sent: Sunday, June 08, 2008 2:23 AM
To: James Buchanan
Subject: RE: [cisco-voip] problem in registering ip phones to comm manager6 please help me

   
     

    Dear James ,

     

    Thank you for help  yes i have a license , kindly find the attached file for license unit report . 

    i configure all ip phones manually on communications manager and configure tftp server ip on ip phones but i still have the same problem ip phones cannot register with comm manager

    please help me to fix this problem

     

    Thanks 
Hady Salah
James Buchanan <jbuchanan at ctiusa.com> wrote:

      Hello,

     

    Did you get the new license for UCM 6 when you upgraded?

     

    Thanks,

     

    James

     

        From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Saturday, June 07, 2008 1:41 PM
To: hady salah ashour; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] problem in registering ip phones to comm manager6 please help me



     

     

      Hello hady;
 
Try to make sure of the following
 
U have enough DLUs to register new phones
DHCP server provides to ip phones the correct ip address of the tftp server (check from IP Phone its self)
try to add phone mnaually and see what happens
 
Best of luck
 
Ahmed Elnagar


       

    
---------------------------------
  
    Date: Sat, 7 Jun 2008 10:01:39 -0700
From: eng_hady1 at yahoo.com
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] problem in registering ip phones to comm manager 6 please help me

      Dear all ,


       


       i install com. manager  ver. 5.1.1.1000-7 and i upgrade it to 6.0.1.2000-3 


       and i configure auto registration  and i change the name to the ip of call manager and i activate the services 


      my problem that the IP phones cannot register with the communications manager 


      Note that i can ping from the communicatios manager to ip phones 


      and  there is a message  appear on IP phone 7960 can not find file and on ip phone 7911 registering 


      please help me to solve this problem.


       


      Thanks & Kind regards.
Hady Salah
Systems / Networks Engineer.
Silicon21.
www.silicon21.com.eg
 
Tel.     : +20 (2) 2405-0011 Ext.: 311
         : +20 (12) 7363227
Fax      : +20 (2) 2402-2729
Mail     : Hsalah at silicon21.com.eg


     

     

    
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