[cisco-voip] License Issue for Failover Server (Unity)

[Pat Hayes]

If you load up the license tool on each Unity server, what do you see? 
Does the secondary show the same info as the primary? Under effective 
licenses, are any lines utilizing more than they are licensed for? Do 
any lines indicate an expiration date that has passed? Also check under 
Alerts, it should tell you why it is in violation mode there.

Miller, Steve wrote:
> Our failover server is giving us error 213 and error 113 messages saying 
> that our license will expire in 48 hours (and counting) and the server 
> will shut down.  I understand that the the primary is the actual license 
> holder, but the error only appears on the secondary server.  I have 
> loaded a supposedly "permanent" file from the the TAC licensing 
> department and used the file wizard as instructed, but I keep getting 
> the same messages.
>  
> When I load a license file it starts off with a few 48 hour "reprieve", 
> but the error messages keep coming.  The license department doesn't seem 
> to know how to fix this and TAC keeps referring me to licensing to fix 
> the issue.  Has anyone else had a similar experience?  Please let me 
> know.  Thank you!