[cisco-voip] License Issue for Failover Server (Unity)

[Bill Simon]

You may be experiencing something different than we did.  Our issue 
would show up once every long while and then give us the 48 hours 
warning and we'd reboot and it'd go away again for a long while.  One 
way we solved the problem was by patching more frequently, and thus, 
rebooting more frequently.

In your case, I might call licensing and just tell them the files don't 
work and please issue some new ones :-)

Miller, Steve wrote:
> In our case it is the failover that is having the issue.  We rebooted
> the secondary after installing a new license file, but it doesn't work.
> Would failing over from our primary to secondary and then rebooting back
> to the primary make a difference?  I have zero experience with this
> scenario and no one else seems to know either.  Thank you for your help!
> 
> 
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370| Fax (202) 330-5607
> MillerS at dicksteinshapiro.com 
> 
> 
> -----Original Message-----
> From: Bill Simon [mailto:bills at psu.edu] 
> Sent: Monday, June 09, 2008 9:35 AM
> To: Miller, Steve
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] License Issue for Failover Server (Unity)
> 
> Yes, we have had this issue with Unity 4.0.4.  TAC has told us it's a 
> bug and the solution is to restart Unity.  We have failover so we just 
> fail over to the server that isn't exhibiting the license issue (if 
> necessary) and reboot the one that is.  Then fail back if necessary.
> 
> Miller, Steve wrote:
>> Our failover server is giving us error 213 and error 113 messages
> saying 
>> that our license will expire in 48 hours (and counting) and the server
> 
>> will shut down.  I understand that the the primary is the actual
> license 
>> holder, but the error only appears on the secondary server.  I have 
>> loaded a supposedly "permanent" file from the the TAC licensing 
>> department and used the file wizard as instructed, but I keep getting 
>> the same messages.
>>  
>> When I load a license file it starts off with a few 48 hour
> "reprieve", 
>> but the error messages keep coming.  The license department doesn't
> seem 
>> to know how to fix this and TAC keeps referring me to licensing to fix
> 
>> the issue.  Has anyone else had a similar experience?  Please let me 
>> know.  Thank you!