[cisco-voip] License Issue for Failover Server (Unity)

[Miller, Steve]

In our case it is the failover that is having the issue.  We rebooted
the secondary after installing a new license file, but it doesn't work.
Would failing over from our primary to secondary and then rebooting back
to the primary make a difference?  I have zero experience with this
scenario and no one else seems to know either.  Thank you for your help!


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 


-----Original Message-----
From: Bill Simon [mailto:bills at psu.edu] 
Sent: Monday, June 09, 2008 9:35 AM
To: Miller, Steve
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] License Issue for Failover Server (Unity)

Yes, we have had this issue with Unity 4.0.4.  TAC has told us it's a 
bug and the solution is to restart Unity.  We have failover so we just 
fail over to the server that isn't exhibiting the license issue (if 
necessary) and reboot the one that is.  Then fail back if necessary.

Miller, Steve wrote:
> Our failover server is giving us error 213 and error 113 messages
saying 
> that our license will expire in 48 hours (and counting) and the server

> will shut down.  I understand that the the primary is the actual
license 
> holder, but the error only appears on the secondary server.  I have 
> loaded a supposedly "permanent" file from the the TAC licensing 
> department and used the file wizard as instructed, but I keep getting 
> the same messages.
>  
> When I load a license file it starts off with a few 48 hour
"reprieve", 
> but the error messages keep coming.  The license department doesn't
seem 
> to know how to fix this and TAC keeps referring me to licensing to fix

> the issue.  Has anyone else had a similar experience?  Please let me 
> know.  Thank you!


--------------------------------------------------------
This e-mail message and any attached files are confidential
and are intended solely for the use of the addressee(s) 
named above. This communication may contain material 
protected by attorney-client, work product, or other 
privileges. If you are not the intended recipient or person 
responsible for delivering this confidential communication 
to the intended recipient, you have received this 
communication in error, and any review, use, dissemination, 
forwarding, printing, copying, or other distribution of 
this e-mail message and any attached files is strictly 
prohibited. Dickstein Shapiro reserves the right to monitor 
any communication that is created, received, or sent on its 
network.  If you have received this confidential 
communication in error, please notify the sender 
immediately by reply e-mail message and permanently delete 
the original message. 

To reply to our email administrator directly, send an email 
to postmaster at dicksteinshapiro.com

Dickstein Shapiro LLP
http://www.DicksteinShapiro.com

==============================================================================