[cisco-voip] License Issue for Failover Server (Unity)

Bill Simon bills at psu.edu
Mon Jun 9 09:34:52 EDT 2008


Yes, we have had this issue with Unity 4.0.4.  TAC has told us it's a 
bug and the solution is to restart Unity.  We have failover so we just 
fail over to the server that isn't exhibiting the license issue (if 
necessary) and reboot the one that is.  Then fail back if necessary.

Miller, Steve wrote:
> Our failover server is giving us error 213 and error 113 messages saying 
> that our license will expire in 48 hours (and counting) and the server 
> will shut down.  I understand that the the primary is the actual license 
> holder, but the error only appears on the secondary server.  I have 
> loaded a supposedly "permanent" file from the the TAC licensing 
> department and used the file wizard as instructed, but I keep getting 
> the same messages.
>  
> When I load a license file it starts off with a few 48 hour "reprieve", 
> but the error messages keep coming.  The license department doesn't seem 
> to know how to fix this and TAC keeps referring me to licensing to fix 
> the issue.  Has anyone else had a similar experience?  Please let me 
> know.  Thank you!


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