[cisco-voip] Upgrade CCM 5.1.2.1000 to 5.1.2.3130-1, voicegateway problem

Fri Jun 13 08:50:09 EDT 2008

Aman,

This says the syslog at time controller down.

This is the debug from the voicegateway at the same time.

un  5 15:01:32.170 Netherl: %CONTROLLER-5-UPDOWN: Controller E1 0/3/0,
changed state to down (LOF detected)

Jun  5 15:01:32.170 Netherl: %MARS_NETCLK-3-CLK_TRANS: Network clock
source transitioned from priority 1 to priority 11

Jun  5 15:01:32.182 Netherl: ISDN Se0/3/0:15 **ERROR**:
handle_l2d_srq_mail: Message tossed, state = 0 spoofing = 0

Jun  5 15:01:32.186 Netherl: ISDN Se0/3/0:15 Q931: L3_ShutDown: Shutting
down ISDN Layer 3

VG-TWI-EHV-01#

Jun  5 15:01:32.186 Netherl: %ISDN-6-LAYER2DOWN: Layer 2 for Interface
Se0/3/0:15, TEI 0 changed to down

VG-TWI-EHV-01#

Jun  5 15:01:34.169 Netherl: %LINK-3-UPDOWN: Interface Serial0/3/0:15,
changed state to down

VG-TWI-EHV-01#

Jun  5 15:02:21.166 Netherl: %CONTROLLER-5-UPDOWN: Controller E1 0/3/0,
changed state to up

VG-TWI-EHV-01#

Jun  5 15:02:21.166 Netherl: %MARS_NETCLK-3-CLK_TRANS: Network clock
source transitioned from priority 11 to priority 1

VG-TWI-EHV-01#

Jun  5 15:02:23.165 Netherl: %LINK-3-UPDOWN: Interface Serial0/3/0:15,
changed state to up

VG-TWI-EHV-01#

Jun  5 15:02:41.688 Netherl: %ISDN-6-LAYER2UP: Layer 2 for Interface
Se0/3/0:15, TEI 0 changed to up

Jun  5 15:02:41.744 Netherl: ISDN Se0/3/0:15 Q931: RX <- RESTART pd = 8
callref = 0x0000 

            Channel ID i = 0xA18381 

                        Preferred, Channel 1 

            Restart Indicator i = 0x80

Jun  5 15:02:41.748 Netherl: ISDN Se0/3/0:15 Q931: TX -> RESTART_ACK pd
= 8  callref = 0x8000 

            Channel ID i = 0xA98381 

                        Exclusive, Channel 1 

            Restart Indicator i = 0x80

Jun  5 15:02:41.784 Netherl: ISDN Se0/3/0:15 Q931: RX <- RESTART pd = 8
callref = 0x0000 

            Channel ID i = 0xA18382 

                        Preferred, Channel 2 

            Restart Indicator i = 0x80

Met vriendelijke groet, 

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Peter Hubben 
junior management specialist 

Simac ICT Nederland bv
E-mail: peter.hubben at simac.nl 
Telefoon: 031 (0)40 258 2868 
Internet: www.simac.com/nl/ict	
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Ingeschreven onder KvK-nummer: 17054635

________________________________

From: Aman Chugh [mailto:aman.chugh at gmail.com] 
Sent: vrijdag 13 juni 2008 13:27
To: Peter Hubben
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Upgrade CCM 5.1.2.1000 to 5.1.2.3130-1,
voicegateway problem

Peter,

What do the syslogs in RTMT indicate for the time period when you see
the E1 controller go down.

Aman

On 6/13/08, Peter Hubben <Peter.Hubben at simac.nl> wrote: 

	Hi,

	I have strange problems after i upgraded my CCM to 5.1.2.3130-1.

	The problems are with my 2801 voicegateway. There are errors on
my E1 controller, sometimes it goes down en by itself it comes up.
	This is the output from the command, sh controllers E1 and sh
isdn status

	E1 0/3/0 is up.
	  Applique type is Channelized E1 - balanced
	  Description: ????????
	  No alarms detected.
	  alarm-trigger is not set
	  Version info Firmware: 20050620, FPGA: 16, spm_count = 0
	  Framing is CRC4, Line Code is HDB3, Clock Source is Line.
	  CRC Threshold is 320. Reported from firmware  is 320.
	  Data in current interval (161 seconds elapsed):
	     0 Line Code Violations, 0 Path Code Violations
	     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded
Mins
	     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0
Unavail Secs
	  Total Data (last 24 hours)
	     3 Line Code Violations, 6265 Path Code Violations,
	     0 Slip Secs, 4 Fr Loss Secs, 2 Line Err Secs, 0 Degraded
Mins,
	     1 Errored Secs, 0 Bursty Err Secs, 10 Severely Err Secs, 32
Unavail Secs
	VG-TWI-EHV-01#sh isdn status
	Global ISDN Switchtype = primary-net5

	%Q.931 is backhauled to CCM MANAGER 0x0003 on DSL 0. Layer 3
output may not apply

	ISDN Serial0/3/0:15 interface
	        dsl 0, interface ISDN Switchtype = primary-net5
	        L2 Protocol = Q.921 0x0000  L3 Protocol(s) = CCM MANAGER
0x0003
	    Layer 1 Status:
	        ACTIVE
	    Layer 2 Status:
	        TEI = 0, Ces = 1, SAPI = 0, State =
MULTIPLE_FRAME_ESTABLISHED
	    Layer 3 Status:
	        0 Active Layer 3 Call(s)
	    Active dsl 0 CCBs = 0
	    The Free Channel Mask:  0xFFFF7FFF
	    Number of L2 Discards = 0, L2 Session ID = 10
	    Total Allocated ISDN CCBs = 0

	Can anyone help m with this case??

	Met vriendelijke groet, best regards,

 <http://www.simac.com/signature/boven.gif> 	 
<http://www.simac.com/signature/rechtsSimac.gif> 	
Peter Hubben 
junior management specialist 

Simac ICT Nederland bv
E-mail: peter.hubben at simac.nl 
Telefoon: 031 (0)40 258 2868 
Internet: www.simac.com/nl/ict	
 <http://www.simac.com/signature/onder.gif> 	
	Ingeschreven onder KvK-nummer: 17054635

________________________________

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