[cisco-voip] CCM 6.1 CCMService at login reports Database Communication Error

[Ryan Ratliff]

There's a bug in 6.1.2 (CSCso80945) where putting in a bad userid  
gives you a database access error.  It's fixed in the first ES for  
6.1.2.

Obviously you had a more serious error.

-Ryan

On Jun 19, 2008, at 5:23 PM, Jason Aarons ((US)) wrote:

Is that like the IIS Http error 500 Internal Server Error with 4.2  
when you put a invalide username?

Had to bring the bug  up to CCM 6.1.2?

Reboot resolved my issue. Didn’t have time for a TAC case.

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Thursday, June 19, 2008 4:38 PM
To: Jason Aarons (US)
Cc: cisco-voip
Subject: Re: [cisco-voip] CCM 6.1 CCMService at login reports  
Database Communication Error

You probably mistyped the username or password.

-Ryan

On Jun 19, 2008, at 3:18 PM, Jason Aarons ((US)) wrote:

I try to https://ipaddress/CCMService I get the login page, enter my  
credentials and get Database Communication Error. I see no problems  
in CCMadmin but need to turn up tracing…

<image001.png>

admin:show tech system software
  -------------------- show platform system --------------------

Software Release Version: 6.1.2.1000-13
Platform Release Version: 2.0.0.1-1


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