[cisco-voip] Slip secs on E1 interface(urgent help please!!!)

[Cheng]

Thanks Jason. Can I ask a silly question, what is smartjack?

On Fri, Jun 20, 2008 at 12:59 PM, Jason Aarons (US) <
jason.aarons at us.didata.com> wrote:

>  Did you put a hardware loop past the smartjack that they ran to? If they
> run a loop to you do you run clean?
>
>
>
> I've seen tests to SmartJack pass, but then to loopback plug past the
> SmartJack fail. One time the wiring on a SmartJack was wrong pins but yet it
> passed all tests as clean but had serious problems.
>
>
>
> Make them replace the SmartJack even if tests pass.
>
> Replace the VWIC2-MFT card.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Cheng
> *Sent:* Thursday, June 19, 2008 10:48 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Slip secs on E1 interface(urgent help please!!!)
>
>
>
>
>
>
> Hi
> We got a E1 interface connected to a ISDN onramp-10 service. We identified
> a lot of slip secs on the E1 interface which caused the fax fails.<
> network-clock-participate wic 1>  and <network-clock-select 1 E1 0/1/0>
> commands are already configured on the voice gateway. Had the carrier did a
> remote loopback test(they did the test without attending the site, I don't
> know how they did the test) and they advised the service is fine.
> Any ideas what the problem would be?
>
> Thanks a lot.
>
>
> #sh controller e1
> E1 0/1/0 is up.
>   Applique type is Channelized E1 - balanced
>   Description: Link to Onramp10
>   No alarms detected.
>   alarm-trigger is not set
>   Version info Firmware: 20051006, FPGA: 20, spm_count = 0
>   Framing is CRC4(Australia), Line Code is HDB3, Clock Source is Line.
>   CRC Threshold is 320. Reported from firmware  is 320.
>   Data in current interval (568 seconds elapsed):
>      0 Line Code Violations, 0 Path Code Violations
>      51 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
>      51 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
> Secs
>   Total Data (last 24 hours)
>      0 Line Code Violations, 0 Path Code Violations,
>      7856 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
>      7856 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail
> Secs
>
>
>
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