[cisco-voip] CUE Question; how to get direct access to GDM voicemail

Steve G smgustafson at gmail.com
Mon Jun 23 14:15:01 EDT 2008


If you can create a shared line on the phones that want to have access to
the GDM, then you could set them up with a standard mailbox.  I don't
believe the GDM feature will do what you want...that's why I rarely set them
up.  People don't tend to like them.

On 6/21/08, FrogOnDSCP46EF <ciscoboy2006 at gmail.com> wrote:
>
> Is there any way we can have a direct access by presssing a phone button to
> GDM mailbox?
> I don't want to login first in a member's mailbox and then dial 9 to access
> the gdm.
>
> the below cisco doc says its not possible as GDM vmbox doesn't have login
> user/pin.
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/design21/cuevmdes.html#wp1008385
> GDM Access and Login
>
> A GDM is associated with a group profile in the Cisco Unity Express
> configuration and does not have a login user ID or a PIN associated. Members
> of the group gain access to the GDM by logging into their personal mailboxes
> first (where individual User ID and PIN authentication checks are done) and
> then following a voice menu choice that allows them to access specific group
> mailboxes—for groups to which they belong. Employees who are not members of
> the group cannot access the GDM.
>
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>
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