[cisco-voip] CUE Question; how to get direct access to GDM voicemail

FrogOnDSCP46EF ciscoboy2006 at gmail.com
Tue Jun 24 01:48:57 EDT 2008


Hi Steve,
Many thanks for your inputs.

To access GDM , normally we dial the

VM access number + 12345#9#1

total digits to be sent to CUE from CME =  4444,12345#9#1
4444 = ccn-trigger voicemail in cue.

Is there any way we can send 4444,12345#9#1  to CUE? definitely that will
land into GDM.

thanks

On Tue, Jun 24, 2008 at 4:15 AM, Steve G <smgustafson at gmail.com> wrote:

> If you can create a shared line on the phones that want to have access to
> the GDM, then you could set them up with a standard mailbox.  I don't
> believe the GDM feature will do what you want...that's why I rarely set them
> up.  People don't tend to like them.
>
> On 6/21/08, FrogOnDSCP46EF <ciscoboy2006 at gmail.com> wrote:
>
>> Is there any way we can have a direct access by presssing a phone button
>> to GDM mailbox?
>> I don't want to login first in a member's mailbox and then dial 9 to
>> access the gdm.
>>
>> the below cisco doc says its not possible as GDM vmbox doesn't have login
>> user/pin.
>>
>>
>> http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/design21/cuevmdes.html#wp1008385
>>  GDM Access and Login
>>
>> A GDM is associated with a group profile in the Cisco Unity Express
>> configuration and does not have a login user ID or a PIN associated. Members
>> of the group gain access to the GDM by logging into their personal mailboxes
>> first (where individual User ID and PIN authentication checks are done) and
>> then following a voice menu choice that allows them to access specific group
>> mailboxes—for groups to which they belong. Employees who are not members of
>> the group cannot access the GDM.
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>


-- 
Smile, you'll save someone else's day!
Frog
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