[cisco-voip] CUE Question; how to get direct access to GDM voicemail

[Turpin, Mark]

you can light a line appearance on a phone for a gdm, yes.  but direct access to a gdm no, not that i'm aware of.
 
we especially cannot do things like ',' and '#9#1'
 
 
-mark
 
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MARK TURPIN  |  Senior Consultant - UC  |  Calence / Insight Networking Solutions  |  calence.com <https://myaccess.calence.com/exchweb/bin/redir.asp?URL=http://www.calence.com/>  
t. 314.656.2315   c. 314.660.5800   f. 314.656.2355   mark.turpin at calence.com
 
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From: cisco-voip-bounces at puck.nether.net on behalf of FrogOnDSCP46EF
Sent: Tue 6/24/2008 12:48 AM
To: Steve G
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUE Question;how to get direct access to GDM voicemail


Hi Steve,
Many thanks for your inputs.

To access GDM , normally we dial the

VM access number + 12345#9#1

total digits to be sent to CUE from CME =  4444,12345#9#1
4444 = ccn-trigger voicemail in cue.

Is there any way we can send 4444,12345#9#1  to CUE? definitely that will land into GDM.

thanks


On Tue, Jun 24, 2008 at 4:15 AM, Steve G <smgustafson at gmail.com> wrote:


	If you can create a shared line on the phones that want to have access to the GDM, then you could set them up with a standard mailbox.  I don't believe the GDM feature will do what you want...that's why I rarely set them up.  People don't tend to like them.
	
	
	On 6/21/08, FrogOnDSCP46EF <ciscoboy2006 at gmail.com> wrote: 

		Is there any way we can have a direct access by presssing a phone button to GDM mailbox?
		I don't want to login first in a member's mailbox and then dial 9 to access the gdm.
		
		the below cisco doc says its not possible as GDM vmbox doesn't have login user/pin.
		
		http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/design/design21/cuevmdes.html#wp1008385
		

		GDM Access and Login 

		A GDM is associated with a group profile in the Cisco Unity Express configuration and does not have a login user ID or a PIN associated. Members of the group gain access to the GDM by logging into their personal mailboxes first (where individual User ID and PIN authentication checks are done) and then following a voice menu choice that allows them to access specific group mailboxes-for groups to which they belong. Employees who are not members of the group cannot access the GDM. 


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