[cisco-voip] Call camping

Dave Wolgast dwolgas1 at rochester.rr.com
Thu Jun 26 08:57:10 EDT 2008


On Wed, Jun 25, 2008 at 6:16 PM, Voice Noob <voicenoob at gmail.com> wrote:

> All right I have another one. In this customers old phone system they could
> "camp" calls where if the receptionist takes a call and Bob is on the phone
> they can camp the external phone call and the person phone that is busy and
> when they get off the phone the external call goes to their phone. Can CUCM
> 6.1 do this?
>
Isn't this what the Call Back feature is for?  It is covered in Chapter 2 of
the Feature Guide for 6.1 at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsgd.pdf

-- 
Dave Wolgast
Livonia, NY
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