[cisco-voip] Call camping

[Voice Noob]

NO. Call back is when you are trying to reach someone and you want to know
when they are done with a call. It will alert you by ringing your phone and
setting up a call between you and the other IP phone. I want to have an
external caller and transfer them "somewhere" and when the person gets done
with the first call the external call rings the extension.

On Thu, Jun 26, 2008 at 7:57 AM, Dave Wolgast <dwolgas1 at rochester.rr.com>
wrote:

>  On Wed, Jun 25, 2008 at 6:16 PM, Voice Noob <voicenoob at gmail.com> wrote:
>
>> All right I have another one. In this customers old phone system they
>> could "camp" calls where if the receptionist takes a call and Bob is on the
>> phone they can camp the external phone call and the person phone that is
>> busy and when they get off the phone the external call goes to their phone.
>> Can CUCM 6.1 do this?
>>
> Isn't this what the Call Back feature is for?  It is covered in Chapter 2
> of the Feature Guide for 6.1 at
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsgd.pdf
>
> --
> Dave Wolgast
> Livonia, NY
>
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