[cisco-voip] Call camping

[Frazee, Timothy]

And even then, the call back only works for ip phones... right?

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Thursday, June 26, 2008 8:04 AM
To: Dave Wolgast
Cc: Cisco VOIP Newsletter - puck.nether.net
Subject: Re: [cisco-voip] Call camping

 

NO. Call back is when you are trying to reach someone and you want to
know when they are done with a call. It will alert you by ringing your
phone and setting up a call between you and the other IP phone. I want
to have an external caller and transfer them "somewhere" and when the
person gets done with the first call the external call rings the
extension.

On Thu, Jun 26, 2008 at 7:57 AM, Dave Wolgast
<dwolgas1 at rochester.rr.com> wrote:

On Wed, Jun 25, 2008 at 6:16 PM, Voice Noob <voicenoob at gmail.com> wrote:

	All right I have another one. In this customers old phone system
they could "camp" calls where if the receptionist takes a call and Bob
is on the phone they can camp the external phone call and the person
phone that is busy and when they get off the phone the external call
goes to their phone. Can CUCM 6.1 do this? 

Isn't this what the Call Back feature is for?  It is covered in Chapter
2 of the Feature Guide for 6.1 at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/f
sgd.pdf


-- 
Dave Wolgast
Livonia, NY 

 



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