[cisco-voip] Internal Masking

[Turpin, Mark]

Jan,

 

The easiest way to handle this would be to restrict calling party
information for outbound calls and restrict connected party information
for inbound calls to the desk.

 

Helpdesk phone is placed in Helpdesk_CSS

Inside Helpdesk_CSS there is a partition containing a translation that
is used to reach other partitions.

That translation is then configured to restrict calling party info.

 

On the flipside, you'll mask the calls coming from all the other
internal extensions into the helpdesk by using a translation that
reaches the helpdesk and restricting connected party info.

 

See
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmsys/a0
3rp.html#wp1051056 for more info on caller id.

 

--

MARK TURPIN  |  Systems Engineer  |  CCIE 21649 (Voice)  |  Calence /
Insight Networking Solutions  | www.calence.com  

t. 314.656.2315   c. 314.660.5800   f. 314.656.2355
mark.turpin at calence.com

 

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Abdulgani Jan
(South of Tyne and Wear)
Sent: Thursday, September 18, 2008 8:06 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Internal Masking

 

Hello we are using CCM 4.2 and i have been asked  to provide an internal
number masking facility for the Helpdesk staff because they are getting
call back etc  straight to their lines.  Externally it works a treat
with the number masking option.  Im sure there are people out there who
have the same problem in hiding numbers internally.  Is there any way of
doing it without a VB script or do i  have to create a CSS/partition
just for them?

I hope one of you egg spurts can help J

 

 

 

Jan Abdulgani

Telecoms Officer

 

Telecoms Support Service

NHS South of Tyne & Wear

 

based at

South Tyneside Primary Care Trust

Clarendon
Windmill Way

Hebburn

Tyne and Wear
NE31 1AT

Tel:       0191 2831120

Fax:      0191 2831097
Email: jan.abdulgani at sotw.nhs.uk

 

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