[cisco-voip] Running Reports

Adam Frankel afrankel at cisco.com
Mon Dec 21 14:52:03 EST 2009


Have you enabled CDR on the Admin page?   System->Service Parameters, 
"Cisco CallManager" 'CDR Enabled Flag = True'?  Make sure its enabled 
for each server as its not a clusterwide parameter.

Regards,

Adam 




------------Original Message--------------
From: Huffman, Tim <thuffman at rosettastone.com>
Sent: Mon, Dec 21, 2009 2:03:10 Pm
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
CC:
Subject: [cisco-voip] Running Reports
>
> All,
>
>  
>
> I need to be able to run reports what will tell me all activity from a 
> phone for a date range.  I'm in the CDR Analysis and Reporting tool 
> running CDR -> Search -> By User/Extension.  The extension that I'm 
> using is not giving me any data for the date range when I know for a 
> fact it was being used.  Any other reports I can run, or anything I'm 
> doing wrong?
>
>  
>
> Thanks,
>
>  
>
> /Tim Huffman/
>
> Rosetta Stone®
>
> Cisco Telephony Administrator
>
> *T (540) 236-5077*
>
> (800) 788-0822
>
> RosettaStone.com
>
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