[cisco-voip] Stop SNR on transferred calls

Jason Burns burns.jason at gmail.com
Fri Jun 19 15:52:08 EDT 2009


Would the behavior be different if the operator used a Direct Transfer
instead of a consult transfer?

With a consult transfer it really is a new call to you from the operator, so
the operator's callerID is the correct info to display.

On Fri, Jun 19, 2009 at 9:56 AM, Voice Noob <voicenoob at gmail.com> wrote:

>  I have Single Number Reach setup and working great. The only thing I
> don’t like is if someone calls the main number and the operator transfers a
> call to my desk IP phone. It will ring my cell phone with the main number as
> the caller-id instead of the original caller number. If the caller were to
> call my DID line directly it would show their caller-id on my cell phone. Is
> there any way around this? Can I stop SNR on transferred calls? I could set
> a deny ACL for the operator extension but I do want her to be able to call
> my extension and get my cell phone so that is not the best option. Thanks.
>
>
>
>
>
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