[cisco-voip] How to Find CUCM 6.x Serial Number

[Alessandro Bertacco]

Ok thank to all Guys.

I've found a S/N on the front of the Cisco MCS server. I think that is a HW
S/N not a Software S/N, but i will try to buy a Smartnet using that number.

Tell me "Good Luck"

Thank you all.

Alessandro

2010/1/8 Jason Shearer <jshearer at amedisys.com>

>  Serial number is on the chassis of the server.  Some versions of
> hardware/software don’t support reporting of the SN via the ‘show hardware’
> command.  If you don’t have physical access to the server you may be able to
> work with your reseller or account team to find the original SO which would
> list the serial number.
>
>
>
> The only thing the MAC is used for is node and DLU licensing.  This only
> applies to the publisher.
>
>
>
> Jason
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Alessandro Bertacco
> *Sent:* Friday, January 08, 2010 7:48 AM
>
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] How to Find CUCM 6.x Serial Number
>
>
>
> Hi Guys, I've a Customer with a cluster of CUCM 6.1, that need to buy and
> activate a smartnet on it.
>
>
>
> The problem is that Customer has lost orignal installation CD, and for buy
> smartnet contract Cisco ask me for a Serial number!
>
>
>
> Do you know if there is a possibility to extract that information from
> Cisco Unified Communication Manager Shell or Web Admin?
>
>
>
> Thank you for your help.
>
>
>
> Best Regards
>
> --
> Alessandro Bertacco
> alessandro.bertacco at gmail.com
>
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-- 
Alessandro Bertacco
alessandro.bertacco at gmail.com
Telefono: 0125 55 30 898
Cellulare: +39 347 57 40 900
Fax: 0125 55 45 192
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