[cisco-voip] IP Comm 7.0.2 on Windows 7

[Ruben Trujillo]

That did the trick!  Thanks for the info, its much appreciated.  Btw, if the user wanted to keep Windows Firewall on, what ports would he need to open to have IP Comm work?

Thanks,
Ruben Trujillo
IT Telecom

From: Abebe Amare [mailto:abucho at gmail.com]
Sent: Thursday, January 07, 2010 10:45 PM
To: thomaslemay at comcast.net
Cc: Ruben Trujillo; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IP Comm 7.0.2 on Windows 7

try turning off windows firewall on the user machine.
On Fri, Jan 8, 2010 at 1:20 AM, Thomas LeMay <thomaslemay at comcast.net<mailto:thomaslemay at comcast.net>> wrote:
Please take a look at the steps mentioned in these two links.  I would verify the TFTP address and DHCP settings.

Tom

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21ts.html

or

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874bf1.shtml


Application Fails to Register and Shows the "Error DBConfig" Message

Problem   The user reports that Cisco IP Communicator fails to register and shows the error Error DBConfig.

Solution   There is no device record for this Cisco IP Communicator device in Cisco Unified Communications Manager, or auto-registration is disabled. Try these solutions:

*Ensure that device record that you have created matches the device name chosen with Cisco IP Communicator (right-click > Preferences > Network tab).

*Ensure that the selected network adapter still exists in the computer (for example, ensure that a selected wireless card has not been removed).

*Ensure that Cisco IP Communicator is configured to use the correct TFTP server setting (right-click > Preferences > Network tab).

Related Topics

*About Specifying a TFTP Server, page 4-6<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref36561>

*About Selecting a Device Name, page 4-7<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cfg.html#wpxref58666>

*Status Messages Displayed, page 7-9<http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21vop.html#wpxref67400>


________________________________
From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Ruben Trujillo

Sent: Thursday, January 07, 2010 3:21 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] IP Comm 7.0.2 on Windows 7

Hello All,

We have several IP Comm users who have upgraded to Windows 7 and for the most part they haven't had any issues.  I now have one user who has installed IP Comm version 7.0.2 and is getting the error "Registration Rejected: Error DBConfig".  The configuration on IP Comm as well as in CallManager 7 is correct but this error comes up every time.  Have anyone seen this and if so do you know of a work around?

Thanks,
Ruben Trujillo
IT Telecom


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