[cisco-voip] factory resetting a 7942 - stuck on "upgrading"

[Jawad A Hai]

Hi

I have had the same problem recently with 7975, which I did a factory reset and during boot it stuck exactly at the same screen of what you have posted.
I did a debug on CME with " debug tftp events" and found out it was looking for the load file which came along with phone which has 8.3.2, since I have upgraded the phones with firmeare 8.5.x, it was not booting.
I had to download old files from Cisco site and loaded the OLD files to the phone, it booted promptly, without issue, once it boot I have upgraded it with latest firmware.
HTH

Aali


From: Lelio Fulgenzi 
Sent: Tuesday, November 23, 2010 6:30 PM
To: voyp list 
Subject: [cisco-voip] factory resetting a 7942 - stuck on "upgrading"


I tried to factory reset a 7942 and it is now stuck on upgrading.



---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)





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