I have read over: http://www.cisco.com/univercd/cc/td/doc/pcat/wwtacr.htm
and assumed that one does not need to be a CCIE in order to open P3 or P4
problems online via TAC. Our Cisco Gold Partner says that one has to be a
CCIE to open TACs on this fashion. Who is right?
Thanks,
Hank
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