Re: [nsp] Opening TAC P3 or P4

From: Hank Nussbacher (hank@att.net.il)
Date: Thu Aug 09 2001 - 14:04:26 EDT


At 17:54 09/08/01 +0100, Simon Lockhart wrote:
> >Well it don't say that on the Cisco Open TAC page so buying Smartnet was a
> >really stupid move! -Hank
>
>Only if you're a gold partner!
>
>As a normal user, you can buy smartnet from Cisco, and open as many TAC
>cases as you want.

Yeah but the Cisco Gold Partner that sold the company the Smartnet contract
says no.

-Hank

>Simon
>--
>Simon Lockhart | Tel: +44 (0)1737 839676
>Internet Engineering Manager | Fax: +44 (0)1737 839516
>BBC Internet Services | Email: Simon.Lockhart@bbc.co.uk
>Kingswood Warren,Tadworth,Surrey,UK | URL: http://support.bbc.co.uk/



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