I was told by my cisco rep that I could get SmartNet on new or used
routers, but that when I bought a used router, the IOS was licensed to the
original buyer and that I'd have to buy the IOS to use on the box.
What truth is there to that? IE that the IOS 'license' is not
transferrable?
william
On Sun, 11 Nov 2001 jlewis@lewis.org wrote:
> On Sun, 11 Nov 2001, Stephen Sprunk wrote:
>
> > I think your rep is confused.
> >
> > You must purchase a new SmartNet contract when you purchase the gear, if you
> > want it to be covered. The *prior* owner's SmartNet contract is not
> > transferrable to you, and will not be honored.
>
> I can't remember now if I saw it on a web page at cisco.com, or if it was
> one of the meetings with our sales rep of the week, but I know I saw or
> heard the same things mentioned in the URL below.
>
> http://groups.yahoo.com/group/rmiug-discuss/message/655
>
> Was this just scare tactics from the cisco sales force, or is/was cisco
> management seriously considering these changes?
>
> This would be a big change from the mid 90's when I bought a used 2501,
> found it to be DOA, called TAC, and was told "if you order SmartNet now
> with a credit card, we can have a new 2501 delivered tomorrow via next day
> air" even thought they knew I'd just bought it used and it was DOA.
>
> --
> ----------------------------------------------------------------------
> Jon Lewis *jlewis@lewis.org*| I route
> System Administrator | therefore you are
> Atlantic Net |
> _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
>
>
This archive was generated by hypermail 2b29 : Sun Aug 04 2002 - 04:12:54 EDT