Password recovery procedures can be found in the juniper-groupstudy
mailing list archives.
Cheers,
-- steve
-----Original Message-----
From: Guy Davies [mailto:Guy.Davies@telindus.co.uk]
Sent: Monday, July 01, 2002 10:11 AM
To: 'Gert Doering'
Cc: 'Berislav Todorovic'; Paul Goyette; Kaj J. Niemi;
juniper-nsp@puck.nether.net
Subject: RE: [j-nsp] Generic recovery procedures
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I don't think it is *impossible* but it is highly recommended to get
a support contract. There is a large amount of information which is
available to supported customers which is not necessarily available
to the public. I fail to see why a "prospective" customer would need
this information. If an existing customer doesn't have a support
contract and can't get this information, surely that's a good reason
to get a support contract ;-)
In answer to Berislav's reply to me, I know of several manufacturers
who provide significantly less information to the public about their
equipment (e.g. no manuals, etc). Juniper certainly isn't the freest
with the information but nor are they the most restrictive.
Information such as how to break into a box configured with a root
password is only truly useful to customers and people wanting to get
into equipment acquired other than through the official channels ;-)
If you're a valid customer but you don't have a support contract,
then that is almost certainly a conscious decision taken to reduce
costs. This is the risk you take when you don't take a support
contract.
Regards,
Guy
> -----Original Message-----
> From: Gert Doering [mailto:gert@greenie.muc.de]
> Sent: Monday, July 01, 2002 4:00 PM
> To: Guy Davies
> Cc: 'Berislav Todorovic'; Paul Goyette; Kaj J. Niemi;
> juniper-nsp@puck.nether.net
> Subject: Re: [j-nsp] Generic recovery procedures
>
>
> Hi,
>
> On Mon, Jul 01, 2002 at 03:21:08PM +0100, Guy Davies wrote:
> > Why would anyone who is not a valid customer have a need to
> > access this information? The knowledge base is also available to
> > JNCIEs, partners, etc so it isn't *just* customers who can get
> > it.
>
> I'm not sure - is it possible to be a Juniper customer but not have
> a support contract? Those would be barred from accessing this
> data.
>
> gert
>
> --
> USENET is *not* the non-clickable part of WWW!
>
> //www.muc.de/~gert/
> Gert Doering - Munich, Germany
> gert@greenie.muc.de
> fax: +49-89-35655025
> gert.doering@physik.tu-muenchen.de
>
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