[Boatanchors] trashed package resolution

[The Pollacks]

I ship UPS and FedEx in my business frequently.  In general, the packages
arrive intact and on time.  We have had several instances where we needed to
file claims.  In some of those, the claims were arbitrarily denied.  (One
package had been pierced by a forklift, and the adjuster reported that the
box was not damaged.  I suggested to them that the adjuster had to leave his
driving job due to failing eyesight!)  In all cases, when I complained, the
claim was approved and paid.
The only exception has been the US Postal Service.  When a couple of insured
packages were lost, they encouraged me to wait while they searched.  By the
time I lost patience and filed, the 30 day limit for filing claims had
passed!  

So, my experience is that the two private carriers will try to avoid
liability, but give up the fight fairly easily, but our government agency
intentionally scams the customer on insurance claims.  FWIW

Happy thanksgiving, all!
Ron K2RP

-----Original Message-----
From: Boatanchors [mailto:boatanchors-bounces at puck.nether.net] On Behalf Of
john
Sent: Thursday, November 22, 2018 2:25 PM
To: boatanchors at puck.nether.net
Subject: Re: [Boatanchors] trashed package resolution



On 11/22/2018 1:12 PM, donroden at hiwaay.net wrote:
>  From my experience with over 300 eBay purchases, unless your seller 
> requests a signature for delivery, they will leave a crushed package on 
> your doorstep.

I had a WWII rifle shipped with "adult signature required" specified by 
the shipper.

Fed Ex left it on the neighbor two houses north of me, and forged my 
signature. My neighbors were on an extended vacation. By the time the 
driver found the box, I had already contacted ATF and the local sheriff. 
This got Fed Ex's attention finally.

They must put the drivers under huge pressure to hit and run.

John K5MO
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