[Boatanchors] Shipping damage

Wed Nov 28 10:07:42 EST 2018

Yes, you pay a LOT for the convience of using a UPS store and other 
shippers.  Their mark-up is generally 30 to 50% over the UPS charges.  It 
didn't take me long to find that,  out so I got my own UPS account and get a 
rate even lower than what the UPS on-line calculator gives me.  You can 
print your own lables (prepaid) and then use the UPS store as a drop-off. 
I've been doing that for quite a while.

73,
George
W7HDL

----- Original Message ----- 
From: "ED SHARPE via Boatanchors" <boatanchors at puck.nether.net>
To: <af4k at hotmail.com>; <rayfrijr at msn.com>; <Boatanchors at puck.nether.net>; 
<boatanchors at mailman.qth.net>
Cc: <boatanchors at mailman.qth.net>
Sent: Tuesday, November 27, 2018 7:56 PM
Subject: Re: [Boatanchors] Shipping damage

> one thing with ups... get an online quote BEFORE going to ship at the UPS 
> store... they are owned and run by individuals unlike fed ex company 
> shipping stores... some of theservice UPS storea really pack on extra 
> charge
> . that is up to the owner.... beware....ed#
>
> Sent from AOL Mobile Mail
>
> On Tuesday, November 27, 2018 Bry Carling <af4k at hotmail.com> wrote:
> FedEx have been downright Abusive to me. I considered contacting an 
> attorney. They do NOT give a d@&n about their customers any more. Their 
> CEO ignores polite letters of concern mailed to him, after their 
> customer-non-service department lets you down. The ONLY way to get them to 
> partly do the right thing is to file a complaint with the BBB. They are 
> certainly not the company they used to be. I have pretty much cut back on 
> buying or selling radios like I used to because of the constant abuse by 
> FEDEX.
>
> Best regards - Bry Carling, AF4K
>
>
>
>
>
> On Nov 25, 2018, at 12:38 PM, RAY FRIESS 
> <rayfrijr at msn.com<mailto:rayfrijr at msn.com>> wrote:
>
> I'm having a string of bad luck lately apparently. For the second time, a 
> package arrived at the buyers trashed. The first was two weeks ago, sent 
> by UPS. Despite being plainly labeled in LARGE print all over that said 
> FRAGILE, the Lafayette receiver was trashed on arrival. I'm now in a 
> battle with UPS to get insurance payment, even threatening legal action.
>
> Now, just yesterday I was informed by and shown pictures of a package I 
> sent postal service, thinking maybe they would be more responsible. A Swan 
> 500 and power supply. Sent in two separate boxes encased in peanuts 
> obtained from UHaul, which has a very good reputation for not treating 
> their shipments like footballs during the playoffs. ALso had them wrapped 
> in bubble wrap and the boxes marked FRAGILE and the post office indicating 
> so on the tracking documents. Arrived like the UPS boxes ... looking like 
> other 50 to 100 lb boxes had been dropped on top of mine. Buyer still in 
> the process of determining damage to the rig and if it is fatal damage or 
> minor.
>
> My point is .. and my belief is .. I don't give a DAMN for ANY of the 
> shippers excuses. I pay them for one thing.. to SHIP a box from point A to 
> point B, and for that box to arrive in one piece just like when I dropped 
> it off for shipping. Especially when it is indicated that it is fragile. I 
> hope to hell no one EVER tries shipping glass glasses because I firmly 
> believe they would arrive as a pile of glass shards in the box. And, I do 
> not appreciate being told by a shipper that "it was not damaged during 
> shipping." THAT crap is an insult to someone's intelligence....
>
> I don't know the solution, except maybe to take the equipment to a place 
> that will absolutely fill the box with foam insulation and it becomes a 
> block that has to be cut away when it arrives. Even then, I'm sure the 
> shipper would find some way to make it arrive looking like it had been 
> dropped from a B52 at 20,000 feet. Remember when they used to tout the 
> durability of Collins gear, saying they could be dropped from a plane and 
> still be operational after landing. I dont think even a Collins KWM2 can 
> survive the incompetence of the three major shippers. The employees have 
> no respect or care for anything they handle. It seems to be toss it on the 
> truck from 20 feet away, stack it 10 high with 50 lbs on top of each and 
> then toss it into the driveway. Sometimes, I'm surprised they even get out 
> of the truck when they deliver a package instead of just tossing it out 
> the door and driving away. They must get out of the truck if they have to 
> get a signature.
> ________________________________
> From: 
> boatanchors-bounces at mailman.qth.net<mailto:boatanchors-bounces at mailman.qth.net> 
> <boatanchors-bounces at mailman.qth.net<mailto:boatanchors-bounces at mailman.qth.net>> 
> on behalf of Howie WA3MCK <wa3mck at gmail.com<mailto:wa3mck at gmail.com>>
> Sent: Sunday, November 25, 2018 10:04 AM
> To: Rob Atkinson
> Cc: Boat Anchors List
> Subject: Re: [Boatanchors] Shipping damage
>
> Hi Rob,
>
> I have shipped and received many large and heavy boatanchors over the last
> ten years or so via FedEx Ground.
>
> I have NEVER had a problem.
>
> My most recent purchase was a Swan 400 (shipped from MA to PA) which
> included an Astatic desk mike, 117B power supply, 420 VFO, and the 400
> transceiver.
>
> All four items were shipped in one box (about 50 lbs total) which was
> properly packed by the seller.
>
> The radio and accessories arrived in perfect shape and were placed on the
> air the following day after initial checks and power up.
>
> de Howie WA3MCK
>
>
>
> On Sun, Nov 25, 2018 at 06:00 Rob Atkinson 
> <ranchorobbo at gmail.com<mailto:ranchorobbo at gmail.com>>
> wrote:led
>
> The Fed Ex UPS etc. shipping business has changed dramatically in the
> past few years. Millions of people now buy on-line -- Amazon even
> does its own shipping. The process has streamlined to the point that
> heavy shippers (manufacturers and other high volume outlets) ship in
> bulk (free shipping!). The system may be geared towards this with
> the result that individuals pay more to ship odd single items.
>
> Another aspect to this is that the handling operations have been
> increasingly geared to speedily handle the majority of packages, which
> are carefully engineered enclosures that suspend and protect the
> usually light weight product to maximize protection and minimize
> expense. Ever order a modern product on-line and get it shipped to
> your home? The packaging is a work of mechanical engineering. The
> system which handles millions of these items is simply not optimized
> for the occasional tube rig or receiver--both being heavy and fragile.
> The result is a smashed set. We are not going to change UPS et al.
> We have to up our game on packaging. This is why I've contended that
> anything weighing over 70 lbs probably should be in a crate lined with
> styrofoam slabs on all sides with the item immobilized. Bubble wrap
> and a cardboard box won't cut it. Personally, I think I'd rather
> haul my stuff to a hamfest.
>
> 73
>
> Rob
> K5UJ
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