[cisco-nas] 5350 modem stuck in 'active' state

[James Savage]

Hi,
   I have a modem stuck in active mode on a 5350 as shown below.  Clearing the
SPE does not have any affect.  Is there another way of fixing this short of
reloading the 5350?

........thanks in advance.........Jamie


SPE settings:
==============
Country code configuration: default T1 (u Law)
History log events: 50(per port)
Port legends:
============
Port state: (s)shutdown (t)test (r)recovery (d)download
            (b)busiedout (p)busyout pending, (B)bad (a)active call
Call type: (m)modem (d)digital (f)fax-relay (v)voice (_)not in use
System resources summary:
======================
Total ports: 216, in use ports: 0, disabled ports: 4, free ports: 212
Total active calls: modem    0,  voice    0,  digital    0,  fax-relay    0

                     SPE          SPE     SPE  SPE   Port         Call
SPE#    Port #       State        Busyout Shut Crash State        Type
2/00    0000-0005    ACTIVE             0    0     0 ______       ______
2/01    0006-0011    ACTIVE             0    0     0 ______       ______
2/02    0012-0017    ACTIVE             0    0     0 ______       ______
2/03    0018-0023    ACTIVE             0    0     0 ______       ______
2/04    0024-0029    ACTIVE             0    0     0 ____a_       ______
2/05    0030-0035    ACTIVE             0    0     0 ______       ______
2/06    0036-0041    ACTIVE             0    0     0 ______       ______
2/07    0042-0047    ACTIVE             0    0     0 ______       ______
2/08    0048-0053    ACTIVE             0    0     0 ______       ______
2/09    0054-0059    ACTIVE             0    0     0 ______       ______
2/10    0060-0065    ACTIVE             0    0     0 ______       ______
2/11    0066-0071    ACTIVE             0    0     0 ______       ______
2/12    0072-0077    ACTIVE             0    0     0 ______       ______
2/13    0078-0083    ACTIVE             0    0     0 ______       ______
2/14    0084-0089    ACTIVE             0    0     0 ______       ______
2/15    0090-0095    ACTIVE             0    0     0 ______       ______
2/16    0096-0101    ACTIVE             0    0     0 ______       ______
2/17    0102-0107    ACTIVE             0    0     0 ______       ______


sho line 2/28
   Tty Typ     Tx/Rx    A Modem  Roty AccO AccI   Uses   Noise  Overruns   Int
I     2/28 Digital modem - DialIn    -    -    -   3788       0     0/0       -

Line 2/28, Location: "***", Type: "vt100"
Length: 24 lines, Width: 80 columns
Status: No Exit Banner, Modem Detected, CTS Raised
Capabilities: No Flush-at-Activation, Hardware Flowcontrol In
  Hardware Flowcontrol Out, Modem RI is CD, Line usable as async interface
  Output non-idle, Modem Autoconfigure, Integrated Modem
Modem state: Idle
  modem(slot/port)=2/28, state=IDLE
  dsx1(slot/unit/channel)=NONE,
status=VDEV_STATUS_ACTIVE_WDT.VDEV_STATUS_ACTIVE_CALL.VDEV_STATUS_NEGOTIATED.
Modem hardware state: DTR  noDCD  CTS  RTS
Group codes:    0
TCP/IP header compression enabled
Special Chars: Escape  Hold  Stop  Start  Disconnect  Activation
                ^^x    none   -     -       none
Timeouts:      Idle EXEC    Idle Session   Modem Answer  Session   Dispatch
               00:10:00       00:30:00                   08:00:00    not set
Session idle time reset by output.
                            Idle Session Disconnect Warning
                              never
                            Login-sequence User Response
                             00:00:30
                            Autoselect Initial Wait
                              not set
Modem type is no_v92.
Session limit is not set.
Time since activation: never
Editing is enabled.
History is enabled, history size is 10.
DNS resolution in show commands is enabled
Full user help is disabled
Allowed input transports are lat pad telnet rlogin udptn v120 lapb-ta.
Allowed output transports are lat pad telnet rlogin v120 lapb-ta.
Preferred transport is lat.
No output characters are padded
No special data dispatching characters


James Savage                              York University
Senior Com. Tech.                         108 Steacie Bldg.
jsavage at yorku.ca                          4700 Keele Street
phone: 416-736-2100 ext.22605             Toronto, Ontario
fax: 416-736-5701                         M3J 1P3, CANADA
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