[cisco-nas] 5350 modem stuck in 'active' state

[Dennis Peng]

What version are you running? This could be an instance of CSCdw61734
which is fixed in 12.2(13)T and later on the AS5350. Unfortunately,
the only way to clear the condition is a reload.

Dennis

James Savage [jsavage at yorku.ca] wrote:
> Hi,
>    I have a modem stuck in active mode on a 5350 as shown below.  Clearing the
> SPE does not have any affect.  Is there another way of fixing this short of
> reloading the 5350?
> 
> ........thanks in advance.........Jamie
> 
> 
> SPE settings:
> ==============
> Country code configuration: default T1 (u Law)
> History log events: 50(per port)
> Port legends:
> ============
> Port state: (s)shutdown (t)test (r)recovery (d)download
>             (b)busiedout (p)busyout pending, (B)bad (a)active call
> Call type: (m)modem (d)digital (f)fax-relay (v)voice (_)not in use
> System resources summary:
> ======================
> Total ports: 216, in use ports: 0, disabled ports: 4, free ports: 212
> Total active calls: modem    0,  voice    0,  digital    0,  fax-relay    0
> 
>                      SPE          SPE     SPE  SPE   Port         Call
> SPE#    Port #       State        Busyout Shut Crash State        Type
> 2/00    0000-0005    ACTIVE             0    0     0 ______       ______
> 2/01    0006-0011    ACTIVE             0    0     0 ______       ______
> 2/02    0012-0017    ACTIVE             0    0     0 ______       ______
> 2/03    0018-0023    ACTIVE             0    0     0 ______       ______
> 2/04    0024-0029    ACTIVE             0    0     0 ____a_       ______
> 2/05    0030-0035    ACTIVE             0    0     0 ______       ______
> 2/06    0036-0041    ACTIVE             0    0     0 ______       ______
> 2/07    0042-0047    ACTIVE             0    0     0 ______       ______
> 2/08    0048-0053    ACTIVE             0    0     0 ______       ______
> 2/09    0054-0059    ACTIVE             0    0     0 ______       ______
> 2/10    0060-0065    ACTIVE             0    0     0 ______       ______
> 2/11    0066-0071    ACTIVE             0    0     0 ______       ______
> 2/12    0072-0077    ACTIVE             0    0     0 ______       ______
> 2/13    0078-0083    ACTIVE             0    0     0 ______       ______
> 2/14    0084-0089    ACTIVE             0    0     0 ______       ______
> 2/15    0090-0095    ACTIVE             0    0     0 ______       ______
> 2/16    0096-0101    ACTIVE             0    0     0 ______       ______
> 2/17    0102-0107    ACTIVE             0    0     0 ______       ______
> 
> 
> sho line 2/28
>    Tty Typ     Tx/Rx    A Modem  Roty AccO AccI   Uses   Noise  Overruns   Int
> I     2/28 Digital modem - DialIn    -    -    -   3788       0     0/0       -
> 
> Line 2/28, Location: "***", Type: "vt100"
> Length: 24 lines, Width: 80 columns
> Status: No Exit Banner, Modem Detected, CTS Raised
> Capabilities: No Flush-at-Activation, Hardware Flowcontrol In
>   Hardware Flowcontrol Out, Modem RI is CD, Line usable as async interface
>   Output non-idle, Modem Autoconfigure, Integrated Modem
> Modem state: Idle
>   modem(slot/port)=2/28, state=IDLE
>   dsx1(slot/unit/channel)=NONE,
> status=VDEV_STATUS_ACTIVE_WDT.VDEV_STATUS_ACTIVE_CALL.VDEV_STATUS_NEGOTIATED.
> Modem hardware state: DTR  noDCD  CTS  RTS
> Group codes:    0
> TCP/IP header compression enabled
> Special Chars: Escape  Hold  Stop  Start  Disconnect  Activation
>                 ^^x    none   -     -       none
> Timeouts:      Idle EXEC    Idle Session   Modem Answer  Session   Dispatch
>                00:10:00       00:30:00                   08:00:00    not set
> Session idle time reset by output.
>                             Idle Session Disconnect Warning
>                               never
>                             Login-sequence User Response
>                              00:00:30
>                             Autoselect Initial Wait
>                               not set
> Modem type is no_v92.
> Session limit is not set.
> Time since activation: never
> Editing is enabled.
> History is enabled, history size is 10.
> DNS resolution in show commands is enabled
> Full user help is disabled
> Allowed input transports are lat pad telnet rlogin udptn v120 lapb-ta.
> Allowed output transports are lat pad telnet rlogin v120 lapb-ta.
> Preferred transport is lat.
> No output characters are padded
> No special data dispatching characters
> 
> 
> James Savage                              York University
> Senior Com. Tech.                         108 Steacie Bldg.
> jsavage at yorku.ca                          4700 Keele Street
> phone: 416-736-2100 ext.22605             Toronto, Ontario
> fax: 416-736-5701                         M3J 1P3, CANADA
>                 /\      /\      /\      /\
>                /  \    /  \    /  \    /  \
>                    \  /    \  /    \  /
>                     \/      \/      \/
> 
> _______________________________________________
> cisco-nas mailing list
> cisco-nas at puck.nether.net
> http://puck.nether.net/mailman/listinfo/cisco-nas

-- 
-------------------------------------------------------------------------
      ||        ||                                 Dennis Peng
      ||        ||        Cisco Systems, Inc.      Escalation Engineer
     ||||      ||||       170 West Tasman Drive    Phone: (408) 526-6143
 ..:||||||:..:||||||:..   San Jose, CA 95134       Fax:   (408) 232-2343
   Cisco Systems Inc.                              dpeng at cisco.com
-------------------------------------------------------------------------