[cisco-nas] Cisco 3640 does not collect Calling ID and Called ID

[Souphonh]

Dear All,

I am using cisco 3640 and analog module for dial up server. I have problem to get 3640 collecting Calling and Called ID from PSTN. Could you please suggest how can I configure our NAS to collect such information. The following is my modem csm log:

  ras3#sh modem csm 1/7
  Modem 1/7, line 40 (analog)
  CSM status: CALL_ACTIVE
  CSM current state(0x00000006): CONNECTED_STATE
  CSM last event: MODEM_CONNECTED, cause: 0x0000
  current call thru CAS line; call_id 0, bchan_num -1
  The calling party phone number:
  The called party phone number:
  wdt timer is not activated
  invalid_events 0, wdt_timeouts 0
  ic_failure 43, ic_complete 363, oc_failure 0, oc_complete 0
  oc_busy 0, remote_link_disc 0, busyout 0, modem_reset 0
  call started 2w3d, call ended 00:00:00, total modem active time 3d03h
  tty_hwidb 0x6290B674, modem_tty 0x62909DCC, modem_pool 0x625C1BB0
  total pri d-channels 0, last used pri d-channel 0
  total_free_rbs_timeslot 0, total_busy_rbs_timeslot 0, min_free_modem_threshold 6

As above log, there is no value for called and calling party phone number. 

Regards,
Souphonh
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