[cisco-nas] Cisco 3640 does not collect Calling ID and Called ID

Tue Apr 6 07:20:20 EDT 2004

Hi,

I'm not an R2 expert, but as far as I know there is nothing to configure
if it comes to CLID/DNIS. As long as you'll receive the info from the
ISDN switch, IOS will report it. It is quite common to not receive a
calling id for analog calls.
Please check this with your E1 provider.

    oli

-----Original Message-----
From: cisco-nas-bounces at puck.nether.net
[mailto:cisco-nas-bounces at puck.nether.net] On Behalf Of Souphonh
Sent: Dienstag, 6. April 2004 12:05
To: Aaron Leonard (aaron)
Cc: cisco-nas at puck.nether.net
Subject: Re: [cisco-nas] Cisco 3640 does not collect Calling ID and
Called ID

Dear Aaron,

Thanks for your reply. With our digital modem NAS (AS5300) that uses R2
connected to PSTN also cannot collect the Calling ID, we can collect
only the Called ID. Could you please suggest the configuration to
collect both Calling and Called ID. The following is the log of my
digital modem csm:

ras2#sh modem cs
ras2#sh modem csm 1/9
MODEM_INFO: slot 1, port 9, unit 0, tone r2-compelled,
modem_mask=0x0000, modem_port_offset=0
tty_hwidb=0x620749E0, modem_tty=0x61A48C84, oobp_info=0x00000000,
modem_pool=0x6180204C
tty statbits=0x20090440, statbits2=0x00000001
tty capabilities=0x00018C01, capabilities2=0x00008000
modem_status(0x2802):
VDEV_STATUS_ACTIVE_CALL.VDEV_STATUS_ALLOCATED.VDEV_STATUS_NEGOTIATED.
device capabilities=0x0000AFDE
csm_state(0x0209)=CSM_IC7_CONNECTED, csm_event_proc=0x6017D828, current
call thru CAS line
invalid_event_count=0, wdt_timeout_count=0
wdt_timestamp_started is not activated
wait_for_dialing:False, wait_for_bchan:False
pri_chnl=TDM_PRI_STREAM(s0, u1, c7), modem_chnl=TDM_MODEM_STREAM(s1, c9)
physical tdm port = 9, Backplane TDM Stream = 1, Channel = 1
dchan_idb_start_index=0, dchan_idb_index=0, call_id=0x0F86, bchan_num=6
csm_event=CSM_EVENT_DSX0_CONNECTED, cause=0x000E
Last 8 CSM states and events:
   Number States                             Events
   [0]    CSM_IC6_WAIT_FOR_CONNECT           CSM_EVENT_DSX0_CONNECTED
   [1]    CSM_IC7_CONNECTED                  CSM_EVENT_DSX0_DISCONNECTED
   [2]    CSM_OC8_DISCONNECTING              CSM_EVENT_NONE
   [3]    CSM_IC3_WAIT_FOR_RES_RESP          CSM_EVENT_RESOURCE_OK
   [4]    CSM_IC6_WAIT_FOR_CONNECT           CSM_EVENT_DSX0_CONNECTED
   [5]    CSM_OC6_CONNECTED                  CSM_EVENT_NONE
   [6]    CSM_IC3_WAIT_FOR_RES_RESP          CSM_EVENT_RESOURCE_OK
   [7]    CSM_IC6_WAIT_FOR_CONNECT           CSM_EVENT_DSX0_CONNECTED
ring_no_answer=7, ic_failure=12, ic_complete=274
dial_failure=0, oc_failure=0, oc_complete=0
oc_busy=0, oc_no_dial_tone=0, oc_dial_timeout=0
remote_link_disc=65, stat_busyout=0, stat_modem_reset=0
oobp_failure=0
call_duration_started=4w0d, call_duration_ended=00:00:00,
total_call_duration=3d12h
The calling party phone number =
The called party phone number  = 125
total_free_rbs_timeslot = 36, total_busy_rbs_timeslot = 0,
total_dynamic_busy_rbs_timeslot = 0, total_static_busy_rbs_timeslot = 0,
total_sw56_rbs_timeslot = 0, total_sw56_rbs_static_bo_ts = 0,
total_free_isdn_channels = 0, total_auto_busy_isdn_channels = 0,
min_free_modem_threshold = 0

As above log, there is no calling party phone number, but the called
party phone number is '125' our access phone number for the NAS. 

Regards,
Souphonh

----- Original Message ----- 
From: "Aaron Leonard" < <mailto:Aaron at cisco.com> Aaron at cisco.com>
To: "Souphonh" < <mailto:souphonh at laopdr.com> souphonh at laopdr.com>
Cc: < <mailto:cisco-nas at puck.nether.net> cisco-nas at puck.nether.net>
Sent: Tuesday, April 06, 2004 11:03 AM
Subject: Re: [cisco-nas] Cisco 3640 does not collect Calling ID and
Called ID

> Sorry, there is no way to collect this information from
> the NM-AM (or any other analog modems) in a Cisco router.
> To collect ANI and DNIS (calling / called number), you must
> use a digital modem (for example, in the 3640, you would
> use NM-DM MICA modems) and a signaling method that supports
> both ANI and DNIS (for example, ISDN or R2.)
> 
> Aaron
> 
> ---
> 
> > I am using cisco 3640 and analog module for dial up server. I have
problem to get 3640 collecting Calling and Called ID from PSTN. Could
you please suggest how can I configure our NAS to collect such
information. The following is my modem csm log:
> 
> >   ras3#sh modem csm 1/7
> >   Modem 1/7, line 40 (analog)
> >   CSM status: CALL_ACTIVE
> >   CSM current state(0x00000006): CONNECTED_STATE
> >   CSM last event: MODEM_CONNECTED, cause: 0x0000
> >   current call thru CAS line; call_id 0, bchan_num -1
> >   The calling party phone number:
> >   The called party phone number:
> >   wdt timer is not activated
> >   invalid_events 0, wdt_timeouts 0
> >   ic_failure 43, ic_complete 363, oc_failure 0, oc_complete 0
> >   oc_busy 0, remote_link_disc 0, busyout 0, modem_reset 0
> >   call started 2w3d, call ended 00:00:00, total modem active time
3d03h
> >   tty_hwidb 0x6290B674, modem_tty 0x62909DCC, modem_pool 0x625C1BB0
> >   total pri d-channels 0, last used pri d-channel 0
> >   total_free_rbs_timeslot 0, total_busy_rbs_timeslot 0,
min_free_modem_threshold 6
> 
> > As above log, there is no value for called and calling party phone
number.
> 
> > Regards,
> > Souphonh
> 
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