[cisco-nas] modems marked "p"

[Clara Hatem]

Thank you, a reload of the server solved the problem. I will keep monitoring
the modems however.

Regards,
Clara


-----Original Message-----
From: jc [mailto:jc at isnet.net] 
Sent: Tuesday, June 14, 2005 9:14 PM
To: Clara Hatem
Cc: cisco-nas at puck.nether.net
Subject: Re: [cisco-nas] modems marked "p"

On Tue, 14 Jun 2005, Clara Hatem wrote:

> p - Download request is pending and modem cannot be used for taking calls
>
> why would that happen? I am planning a hardware reset of the server during
> off peak hours to try and solve this problem. But what could be the cause
of
> it anyway?

could be one of a few things, two comes to mind ...

- could be new modem firmware ready to be downloaded during maintenance 
window period

but mostly likely,

- modems could have failed x amount of times, and as per configuration on 
the box require the firmware to be redownloaded onto the chipset during 
maintenance window to try and fix the errors..


some reading material regarding configuring and managing integrated 
modems.. (might require CCO login)

http://www.cisco.com/en/US/products/ps6350/products_configuration_guide_chap
ter09186a00800ca6eb.html
http://www.cisco.com/en/US/tech/tk801/tk36/technologies_tech_note09186a00800
9478d.shtml
http://www.cisco.com/en/US/partner/products/hw/univgate/ps501/products_tech_
note09186a0080094330.shtml

hth

j.

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