[cisco-nas] problem with lowe success rate on mica modem
Aaron Leonard
Aaron at cisco.com
Mon Jul 24 18:44:10 EDT 2006
d,
Here's the general approach:
Overview of General Modem and NAS Line Quality
http://www.cisco.com/en/US/tech/tk801/tk36/technologies_tech_note09186a008009478d.shtml
I.e. first prove that the E1 between the router and the switch in
GENERAL works reliably. Then find out what's going on wrong with the
INDIVIDUAL calls.
Your modem call shows one (basically) good call on modem 0/2, followed
by another call that failed to train. What was different about these
calls - different client modems? Different client-side POTS lines?
Different circuit path through your TDM network? Different E1?
Different DS0 used within the E1?
Regards,
Aaron
------------------------------------------------------------------------
> hi people,
>
> I have an IOS (tm) 3600 Software (C3620-I-M), Version 12.1(1)T with 1
> MICA modules
> which has 33% success rate
>
> router3620#show modem summary
> Avg Hold Incoming calls Outgoing calls Busied Failed
> No Succ
> Time Succ Fail Avail Succ Fail Avail Out Dial
> Ans Pct.
> 00:03:36 5673 11746 23 0 0 23 0
> 0 7 33%
>
> I have upgrade MICA portware version on 2.9.5.0 and I still have this
> succes rate.
> I sent you below my running-config and modem log
>
> If you have any suggestion please tell me!
> If you need more connfiguration i send to you
>
> router3620#show runn
> Building configuration...
>
> Current configuration:
>
> version 12.1
> no service pad
> service timestamps debug datetime msec localtime show-timezone
> service timestamps log datetime msec localtime show-timezone
> service password-encryption
> service udp-small-servers
> service tcp-small-servers
> !
> hostname router3620
> !
> aaa new-model
> aaa authentication login default group radius local
> aaa authentication ppp default if-needed group radius local
> aaa authorization network default group radius
> aaa accounting update newinfo
> aaa accounting network default wait-start group radius
> enable secret 5 **************
> username ************************
> username **********************
> !
> !
> !
> !
> !--- This output was removed for brevity.
>
> ip address-pool local
> ip accounting-threshold 16000
> virtual-profile virtual-template 10
> async-bootp dns-server 80.87.240.2 80.87.240.3
> isdn switch-type primary-net5
> !
> controller E1 1/0
> channel-group 29 timeslots 30
> channel-group 30 timeslots 31
> pri-group timeslots 1-28
> !
> controller E1 1/1
> shutdown
> description primarni iSDN 241***
> !
> !
> interface Multilink1
> no ip address
> shutdown
> no cdp enable
> ppp multilink
> multilink-group 1
> !
> interface FastEthernet1/0
> ip address 10.0.3.1 255.255.255.0 secondary
> ip address 80.87.240.6 255.255.255.192
> ip access-group 113 in
> ip access-group 113 out
> speed auto
> full-duplex
> no cdp enable
> !
> interface Serial1/0:15
> ip unnumbered FastEthernet1/0
> encapsulation ppp
> no ip route-cache
> no keepalive
> dialer-group 1
> no snmp trap link-status
> isdn switch-type primary-net5
> isdn incoming-voice modem
> peer default ip address pool dialup
> no fair-queue
> no cdp enable
> ppp authentication pap chap
> ppp multilink
> !
> interface Serial1/0:29
> ip address 80.87.243.5 255.255.255.252
> ip mroute-cache
> no fair-queue
> no cdp enable
> !
> interface Serial1/0:30
> ip address 80.87.243.9 255.255.255.252
> ip mroute-cache
> no fair-queue
> no cdp enable
> !
> interface Virtual-Template10
> ip unnumbered FastEthernet1/0
> peer default ip address pool dialup
> ppp authentication pap chap
> !
> interface Group-Async1
> ip unnumbered FastEthernet1/0
> ip access-group 113 out
> encapsulation ppp
> async mode interactive
> peer default ip address pool dialup
> no cdp enable
> ppp authentication pap
> group-range 1 30
>
> router eigrp 1
>
> !--- This output was removed for brevity.
>
> !
>
> !--- This output was removed for brevity.
> !
>
> access-list
>
> !--- This output was removed for brevity.
>
> line con 0
> transport input none
> line 1 30
> autoselect during-login
> autoselect ppp
> modem InOut
> autocommand ppp
> transport input all
> line aux 0
> line vty 0 4
> access-class ***
> password ****
> !
>
>
>
>
>
>
>
> router3620#show modem log 0/2
> Modem 0/2 Mica: Event Log contains 100 Events:
> 00:45:20.212 MICA-Ntf in modem state EC_NEGOTIATING.
> 00:45:19.724 MICA-Ntf in modem state STEADY.
> 00:45:19.724 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:45:19.696 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 2Hz
> Round trip delay - 6ms, Tx/Rx bit rate - 52000/28800
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:45:13.536 MICA-Cmd Set Framing Mode to PPP.
> 00:45:13.504 MICA-Cmd Ack Shutdown-Host-Interface.
> 00:45:13.484 MICA-Cmd Ack Set-Framing-Mode.
> 00:45:10.276 MICA-Cfg Set PPP escape map.
> 00:45:07.672 MICA-Ntf in modem state TERMINATING.
> 00:45:07.656 MICA-Ntf in modem state IDLE.
> 00:45:07.660 CSM: event-MODEM_DISCONNECTED New State-CONNECTED_STATE
> 00:45:07.660 MICA-Cmd Ack TERMINATE_LINK.
> 00:45:07.584 CSM: event-QUEUED_DISCONNECT New State-IDLE_STATE
> 00:45:07.584 MICA-Qry Final Link Information:
> Call Time - 00:00:36, Disconnect Reason (0x8220) - EC rcvd DISC frame
> 0 retrains and/or speed shifts, 0 ec retransmissions
> 898 chars tx, 852 chars rx, 26 chars rx bad
> 20 ppp packets tx, 19 ppp packets rx, 0 ppp packets rx bad
> 45 ec packets tx, 21 ec packets rx, 0 ec packets rx bad
> 00:45:06.448 CSM: event-ASYNC_DTR_DOWN New State-IDLE_STATE
> 00:45:06.448 CSM: event-ASYNC_DTR_DOWN New State-IDLE_STATE
> 00:45:01.440 MICA-Cmd Set Framing Mode to Raw character.
> 00:45:01.424 MICA-Cmd Ack Shutdown-Host-Interface.
> 00:45:01.416 MICA-Cmd Ack Set-Framing-Mode.
> 00:32:28.184 CSM: Incoming call from 51362803 to 240600
> 00:32:28.188 CSM: event-ISDN_CALL New State-IC_MODEM_RESERVED
> CSM: status-1 dchan-1/0 bchan-11
> 00:32:28.160 MICA-Cfg issued S-Reg configuration change:
> S45 = 0 Null transmit and receive Signalling Type
> 00:32:28.160 MICA-Cfg issued S-Reg configuration change:
> S46 = 0 No call progress tone detection
> 00:32:28.164 MICA-Cfg issued S-Reg configuration change:
> S11 = 0 In Answer Mode
> 00:32:28.164 CSM: event-ISDN_CONNECTED New State-WAIT_FOR_CARRIER
> 00:32:28.060 MICA-Cmd Ack Enter-Call-Setup.
> 00:32:28.060 MICA-Ntf in modem state CALL_SETUP.
> 00:32:28.056 MICA-Cmd Ack Initiate-Link.
> 00:32:28.040 MICA-Ntf in modem state CONNECT.
> 00:32:23.560 MICA-Ntf in modem state LINK.
> 00:32:05.200 MICA-Ntf in modem state TRAINUP.
> 00:31:59.296 MICA-Ntf in modem state EC_NEGOTIATING.
> 00:31:58.568 MICA-Ntf in modem state STEADY.
> 00:31:58.568 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:31:58.540 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 10ms, Tx/Rx bit rate - 46666/28800
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:31:53.420 MICA-Cmd Set Framing Mode to PPP.
> 00:31:53.396 MICA-Cmd Ack Shutdown-Host-Interface.
> 00:31:53.380 MICA-Cmd Ack Set-Framing-Mode.
> 00:31:51.084 MICA-Cfg Set PPP escape map.
> 00:28:52.832 MICA-Ntf in modem state SS_SHIFTINGSPEED.
> 00:28:50.612 MICA-Ntf in modem state STEADY.
> 00:28:50.612 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:28:50.580 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 10ms, Tx/Rx bit rate - 49333/31200
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:28:27.368 MICA-Ntf in modem state SS_SHIFTINGSPEED.
> 00:28:25.408 MICA-Ntf in modem state STEADY.
> 00:28:25.408 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:28:25.388 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 10ms, Tx/Rx bit rate - 49333/31200
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:28:11.960 MICA-Ntf in modem state SS_SHIFTINGSPEED.
> 00:28:10.000 MICA-Ntf in modem state STEADY.
> 00:28:10.000 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:28:09.968 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 10ms, Tx/Rx bit rate - 49333/31200
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:27:43.712 MICA-Ntf in modem state SS_SHIFTINGSPEED.
> 00:27:41.764 MICA-Ntf in modem state STEADY.
> 00:27:41.764 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:27:41.744 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 10ms, Tx/Rx bit rate - 49333/31200
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:26:41.172 MICA-Ntf in modem state SS_RETRAINING.
> 00:26:26.496 MICA-Ntf in modem state STEADY.
> 00:26:26.496 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:26:26.480 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 6ms, Tx/Rx bit rate - 46666/28800
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:26:12.600 MICA-Ntf in modem state SS_SHIFTINGSPEED.
> 00:26:10.732 MICA-Ntf in modem state STEADY.
> 00:26:10.732 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:26:10.724 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 6ms, Tx/Rx bit rate - 46666/28800
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:25:35.332 MICA-Ntf in modem state SS_SHIFTINGSPEED.
> 00:25:33.448 MICA-Ntf in modem state STEADY.
> 00:25:33.452 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:25:33.956 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 6ms, Tx/Rx bit rate - 46666/28800
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:21:26.000 MICA-Ntf in modem state SS_SHIFTINGSPEED.
> 00:21:24.108 MICA-Ntf in modem state STEADY.
> 00:21:24.108 CSM: event-MODEM_CONNECTED New State-CONNECTED_STATE
> 00:21:24.088 MICA-Qry Static Link Information:
> Connect Protocol - LAPM, Compression - V42bis, Connected Standard
> - V90
> Tx/Rx Symbol Rate - 8000/3200, Tx/Rx Carrier Freq - 0/1829
> Tx/Rx Trellis Coding - None/16, Frequency offset - 0Hz
> Round trip delay - 6ms, Tx/Rx bit rate - 46666/28800
> RBS pattern - 0x0, digital pad - None, compensation - 1
> 00:16:48.556 MICA-Ntf in modem state TERMINATING.
> 00:16:48.544 MICA-Cmd Ack TERMINATE_LINK.
> 00:16:48.524 MICA-Ntf in modem state IDLE.
> 00:16:48.524 CSM: event-MODEM_DISCONNECTED New State-CONNECTED_STATE
> 00:16:48.452 CSM: event-QUEUED_DISCONNECT New State-IDLE_STATE
> 00:16:48.452 MICA-Qry Final Link Information:
> Call Time - 00:15:42, Disconnect Reason (0x8220) - EC rcvd DISC frame
> 8 retrains and/or speed shifts, 49 ec retransmissions
> 1864449 chars tx, 592428 chars rx, 26 chars rx bad
> 2685 ppp packets tx, 2759 ppp packets rx, 0 ppp packets rx bad
> 14632 ec packets tx, 3559 ec packets rx, 0 ec packets rx bad
> 00:16:47.056 CSM: event-ASYNC_DTR_DOWN New State-IDLE_STATE
> 00:16:47.060 CSM: event-ASYNC_DTR_DOWN New State-IDLE_STATE
> 00:16:42.044 MICA-Cmd Set Framing Mode to Raw character.
> 00:16:42.028 MICA-Cmd Ack Shutdown-Host-Interface.
> 00:16:42.020 MICA-Cmd Ack Set-Framing-Mode.
> 00:02:43.028 CSM: Incoming call from 51301619 to 081501014
> 00:02:43.028 CSM: event-ISDN_CALL New State-IC_MODEM_RESERVED
> CSM: status-1 dchan-1/0 bchan-20
> 00:02:43.000 MICA-Cfg issued S-Reg configuration change:
> S45 = 0 Null transmit and receive Signalling Type
> 00:02:43.000 MICA-Cfg issued S-Reg configuration change:
> S46 = 0 No call progress tone detection
> 00:02:43.004 MICA-Cfg issued S-Reg configuration change:
> S11 = 0 In Answer Mode
> 00:02:43.004 CSM: event-ISDN_CONNECTED New State-WAIT_FOR_CARRIER
> 00:02:42.824 MICA-Cmd Ack Enter-Call-Setup.
> 00:02:42.820 MICA-Ntf in modem state CALL_SETUP.
> 00:02:42.812 MICA-Cmd Ack Initiate-Link.
> 00:02:42.808 MICA-Ntf in modem state CONNECT.
> 00:02:38.320 MICA-Ntf in modem state LINK.
> 00:02:34.048 MICA-Ntf in modem state TRAINUP.
> 00:02:26.216 MICA-Ntf in modem state TERMINATING.
> 00:02:26.200 MICA-Ntf in modem state IDLE.
> 00:02:26.200 CSM: event-MODEM_DISCONNECTED New State-WAIT_FOR_CARRIER
> 00:02:26.204 MICA-Cmd Ack TERMINATE_LINK.
> 00:02:26.132 CSM: event-QUEUED_DISCONNECT New State-IDLE_STATE
> 00:02:26.128 MICA-Qry Final Link Information:
> Call Time - 00:00:17, Disconnect Reason (0x6102) - No Trainup
> 7 retrains and/or speed shifts, 0 ec retransmissions
> 0 chars tx, 0 chars rx, 794 chars rx bad
> 0 ppp packets tx, 0 ppp packets rx, 0 ppp packets rx bad
> 0 ec packets tx, 0 ec packets rx, 0 ec packets rx bad
>
>
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