[nsp] Your opinion

Josh Duffek jduffek@cisco.com
Wed, 20 Nov 2002 12:13:52 -0600


Alexander,
I'm pretty sure this list is not an official support channel for TAC type
cases.  Someone should be contacting you regarding this case soon though.

Josh


> Dear Sirs,
> At present we're confronted with the following problem.  The router
> bought from the official Cisco Systems  diller   doesn't work properly
> from the very beginning and can't be put into work.  In order to eliminate
> the problem  the TAC CASE C557872 was opend (on 04/09/2002) Up to this
> moment the problem hasn't yet been solved.  We can't get from Cisco  any
> concrete information on the terms  when it can be settled.
> We'd like to know Your opinion concerning this problem. Could You please
> inform us where we could  apply with this case?
>
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