[nsp] IOS 12.3(1a)

Dennis Peng dpeng at cisco.com
Mon Jul 28 10:52:44 EDT 2003


Here's the link to Output Interpreter:

https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl

In this case, it doesn't do too good a job of analyzing the error
message. It looks like you are running into CSCin48552. You should
open up a case with TAC and work with them to see if there is any
additional information we can glean from your environment to help us
understand why this is occurring. Thank you.

Dennis

Srdjan Simic [srdjan at sezampro.yu] wrote:
>    Hm, I cannot find this "Output Interpreter tool", nor URLs that are links
> to the bug descriptions. I get 403 forbidden, and I am registered user.
> Never the less, since we are using VoIP, and Fax calls are rare, my best bet
> is the CSCea10446. Can someone try to look it up please.
> 
>    Srdjan
> 
> -----Original Message-----
> From: Ejay Hire [mailto:ejay.hire at isdn.net]
> Sent: Sunday, July 27, 2003 5:01 PM
> To: Srdjan Simic; cisco-nsp at puck.nether.net
> Subject: RE: [nsp] IOS 12.3(1a)
> 
> 
> Hi all.  Apologies if this comes through as html, I'm stuck on webmail for
> now...  When you get errors like this, Copy and paste them into the "Ouptut
> Interpreter Tool" on cisco.com with a show ver.  It came back with a few
> interesting things, the most relevant of which I've pasted below.
>  
> ==========================================================================
> SHOW VERSION NOTIFICATIONS (if any)
> ==========================================================================
> INFO: The loaded IOS image is supported on the 3640 platform.
> <snip>
>  
> ==========================================================================
> STACK DECODE NOTIFICATIONS (if any)
> ==========================================================================
> The failure was caused by a software defect.
> 
> Possible bug matches are listed below.  Bugs with a score of .90 or more
> are the most likely candidates:
> 
> 
> Score	 Bugid 	Status 	Fixed In 	Duplicate 	Title 	
> 0.89	 CSCeb18281
> <http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb18281&Sub
> mit=Search> 	 R	 12.3(3.1)T 12.3(2.2)	 None	 c4224 restarted by
> a SegV exception at pc ... 	
> 0.89	 CSCea10446
> <http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea10446&Sub
> mit=Search> 	 R	 12.2(15)ZK 12.2(15)ZJ1 12.2(11)T9 12.2(15)ZJ
> 12.3(0.5)B 12.3(0.5)T 12.3(0.4) 12.2(15)T1 12.3(0.3) 12.3(0.2)	 None
> 3640 memory corruption with VoIP T38 fax calls	 
> 0.62	 CSCeb57231
> <http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb57231&Sub
> mit=Search> 	 O	 	None	 Fast-Switched cRTP not functioning
> on NM-HD-2VE channel-group	 
> 0.62	 CSCdz86970
> <http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz86970&Sub
> mit=Search> 	 I	 	None	 Bus error crash on 3640 with
> 12.2(12)	 
> 0.62	 CSCeb45793
> <http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb45793&Sub
> mit=Search> 	 D	 	CSCea07154
> <http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea07154&Sub
> mit=Search> 	 c2650xm resarted by a SegV exception	 
> 0.62	 CSCeb63310
> <http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb63310&Sub
> mit=Search> 	 A	 	None	 Bus Error
> increment_wred_matched_stats	 
>  
> -----Original Message----- 
> From: Srdjan Simic [mailto:srdjan at sezampro.yu] 
> Sent: Sat 7/26/2003 5:26 PM 
> To: Dennis Peng 
> Cc: cisco-nsp at puck.nether.net 
> Subject: RE: [nsp] IOS 12.3(1a)
> 
> 
> 
> 	   Dennis,
> 	
> 	   It did occur on more or less constant basis, but now I cannot
> reproduce it and I did not see it in the last hour. Here is the show ver.
> One other thing changed when we switched to eh new ios. The show caller ip
> command stoped showint callerID, and we are sertain that there is caller id,
> because the radius on the same router correctly receives and sends callerid
> .. After show ver, there is an example of show caller ip:
> 	
> 	================================
> 	Cisco Internetwork Operating System Software
> 	IOS (tm) 3600 Software (C3640-IS-M), Version 12.3(1a), RELEASE
> SOFTWARE (fc1)
> 	Copyright (c) 1986-2003 by cisco Systems, Inc.
> 	Compiled Thu 05-Jun-03 18:55 by dchih
> 	Image text-base: 0x60008950, data-base: 0x61B28000
> 	ROM: System Bootstrap, Version 11.1(19)AA, EARLY DEPLOYMENT RELEASE
> SOFTWARE (fc1)
> 	ROM: 3600 Software (C3640-IS-M), Version 12.2(8)T,  RELEASE SOFTWARE
> (fc2)
> 	Cisco3640 uptime is 1 day, 13 hours, 31 minutes
> 	System returned to ROM by reload at 10:33:44 CEST Fri Jul 25 2003
> 	System restarted at 10:39:59 CEST Fri Jul 25 2003
> 	System image file is "ftp://ftpserver/c3640-is-mz.123-1a.bin"
> 	cisco 3640 (R4700) processor (revision 0x00) with 73728K/24576K
> bytes of memory.
> 	Processor board ID 10315034
> 	R4700 CPU at 100Mhz, Implementation 33, Rev 1.0
> 	Bridging software.
> 	X.25 software, Version 3.0.0.
> 	SuperLAT software (copyright 1990 by Meridian Technology Corp).
> 	1 Ethernet/IEEE 802.3 interface(s)
> 	1 Serial network interface(s)
> 	8 Voice FXO interface(s)
> 	4 Voice FXS interface(s)
> 	DRAM configuration is 64 bits wide with parity disabled.
> 	125K bytes of non-volatile configuration memory.
> 	16384K bytes of processor board System flash (Read/Write)
> 	Configuration register is 0x392F
> 	================================
> 	Cisco3640#sh caller ip
> 	  Line           User       IP Address      Local Number    Remote
> Number   <->
> 	  Se0/0          -          216.202.23.37   -               -
> in
> 	  Vi6            sotonit    125.251.30.75   -               -
> in
> 	  Vi7            biler at world \
> 	                            125.251.30..81   -               -
> in
> 	  Vi10           vukgrmusa  125.251.30..56   -               -
> in
> 	================================
> 	--Srdjan
> 	
> 	
> 	        -----Original Message-----
> 	        From: Dennis Peng [mailto:dpeng at cisco.com]
> 	        Sent: sub 7/26/2003 1:56
> 	        To: Srdjan Simic
> 	        Cc: cisco-nsp at puck.nether.net
> 	        Subject: Re: [nsp] IOS 12.3(1a)
> 	       
> 	       
> 	
> 	        Can you send me "show version" so the traceback can be
> decoded? Does
> 	        this pretty much occur on a consistent basis? Thanks.
> 	       
> 	        Dennis
> 	       
> 	        Srdjan Simic [srdjan at sezampro.yu] wrote:
> 	        >    Hello,
> 	        >
> 	        >    We upgraded today to 12.3(1a) from 12.2(8)T on 3640,
> and after that
> 	        > occasionally we notices the following messages (the router
> is used for VPDN
> 	        > and VOIP). What is this?:
> 	        >
> 	        > Jul 25 10:56:47: %SYS-2-LINKED: Bad enqueue of 633B6F80 in
> queue 62DAE3A4
> 	        > -Process= "<interrupt level>", ipl= 4
> 	        > -Traceback= 604EB5B8 604D1710 61710C50 6171BC4C 6152BA4C
> 6153D3A0 61379C04
> 	        > 61379E08 6137A244 613709F0
> 	        > Jul 25 11:03:49: %SYS-2-LINKED: Bad enqueue of 633B70B8 in
> queue 62DAE3A4
> 	        > -Process= "<interrupt level>", ipl= 4
> 	        > -Traceback= 604EB5B8 604D1710 61710C50 6171BC4C 6152BA4C
> 6153D3A0 61379C04
> 	        > 61379E08 6137A244 613709F0
> 	        > Jul 25 11:15:13: %SYS-2-LINKED: Bad enqueue of 633B6AA0 in
> queue 62DAE3A4
> 	        > -Process= "<interrupt level>", ipl= 4
> 	        > -Traceback= 604EB5B8 604D1710 61710C50 6171BC4C 6152BA4C
> 6153D3A0 61379C04
> 	        > 61379E08 6137A244 613709F0
> 	        > Jul 25 11:24:21: %SYS-2-LINKED: Bad enqueue of 633B6830 in
> queue 62DAE3A4
> 	        > -Process= "<interrupt level>", ipl= 4
> 	        > -Traceback= 604EB5B8 604D1710 61710C50 6171BC4C 6152BA4C
> 6153D3A0 61379C04
> 	        > 61379E08 6137A244 613709F0
> 	        >
> 	        >
> 	        >    Regards Srdjan Simic
> 	        >    CTO
> 	        >    SezamPro On-Line
> 	        >    http://www.sezampro.yu
> 	        >    Tel&Fax: +381 11 3227-231
> 	        >
> 	        >
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> 	       
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