[nsp] Unable to Run Commands/Queries on Sup1 in a 6509

[Kashif.Khawaja at Broadwing.com]

Hi Everyone,

I was wondering if anybody had bumped into a similar problem with the Cat6Ks.

Starting diagnosing a problem where we couldn't make snmp queries such as:
$ snmpbulkwalk -v 2c -c lambda lab | more
Timeout: No Response from lab

While we are able to access another 6509 sitting right next to it under identical
circumstances without problems.

Delving further into it, discovered that I couldn't run most of any commands I wanted to
use for diagnosis.

It seems like I have a situation where the sup (with 2 GigE ports) is not accepting simple
commands such as the ones shown below:

lab> show mac 1/1
<<<<<<<<<Unable to access counters.>>>>>>>>>>
<<<<<<<<<Unable to access counters.>>>>>>>>>>

Last-Time-Cleared
--------------------------
Mon Apr 2 2001, 04:13:31
lab> 
lab>  show port 1/1
Port  Name               Status     Vlan       Duplex Speed Type
----- ------------------ ---------- ---------- ------ ----- ------------
 1/1  Test     connected  2            full  1000 1000-LX/LH


Port  Security Violation Shutdown-Time Age-Time Max-Addr Trap     IfIndex
----- -------- --------- ------------- -------- -------- -------- -------
 1/1  disabled  shutdown             0        0        1 disabled       3

Port  Num-Addr Secure-Src-Addr   Age-Left Last-Src-Addr     Shutdown/Time-Left
----- -------- ----------------- -------- ----------------- ------------------
 1/1         0                 -        -                 -        -         -

Port     Broadcast-Limit Broadcast-Drop
-------- --------------- --------------------
 1/1                   -                    -

Port   Send FlowControl    Receive FlowControl   RxPause TxPause Unsupported
       admin    oper       admin    oper                         opcodes
-----  -------- --------   -------- --------     ------- ------- -----------
 1/1   off      off        off      off          0       0       0

Port  Status     Channel              Admin Ch
                 Mode                 Group Id
----- ---------- -------------------- ----- -----
 1/1  connected  auto silent              1     0
<<<<<<<<<<<<<<Unable to access counters.>>>>>>>>>>>>>>



On some commands, though I know they are valid on our code and hware, I don't get any
response at all:

lab> (enable) show asicreg 1/2 pinnacle errc
Usage:  show asicreg <mod_num/port_num> <asic_id> {<reg_group>|<reg_addr>} [dump]
        (asic_id = pinnacle|coil|scorpius|hydrus|mii_phy)
        (reg_group =
all|config|status|intr|log|rdonly|counters|pointers|thresholds|errcounters|(null))
lab> (enable) show asicreg 1/1 pinnacle all 
Usage:  show asicreg <mod_num/port_num> <asic_id> {<reg_group>|<reg_addr>} [dump]
        (asic_id = pinnacle|coil|scorpius|hydrus|mii_phy)
        (reg_group =
all|config|status|intr|log|rdonly|counters|pointers|thresholds|errcounters|(null))

Anything else I can do, short of resetting the Sup., that might help me determine what the
issue could be?

As always, any pointers (to documents) or suggestions are well appreciated!

Thanks guys!
Kashif.
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