[nsp] help!

[Aaron Howell]

Hi all,

  Please excuse the stupid question, but I've been wrestling with this
for over an hour now and don't seem to be making any progress.  I've got
a frame relay customer who suddenly quit working this morning, and I've
been unable to get him working again.  I have connectivity to him from
the router his circuit is attached to, but not from anywhere else.  See
results below for details:

On my frame router:

interface ATM3/0.701 point-to-point
 ip address 207.254.45.1 255.255.255.252
 pvc 4/35
  vbr-nrt 256 128 375
  encapsulation aal5snap
 !

#sh ip route 207.254.45.1
Routing entry for 207.254.45.0/30
  Known via "connected", distance 0, metric 0 (connected, via interface)
  Redistributing via eigrp 10609
  Advertised by eigrp 10609
  Routing Descriptor Blocks:
  * directly connected, via ATM3/0.701
      Route metric is 0, traffic share count is 1


#ping 207.254.45.2  (customer's interface IP)
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 207.254.45.2, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 20/21/24 ms

>From my core:
#sh ip route 207.254.45.1
Routing entry for 207.254.45.0/30
  Known via "eigrp 10609", distance 170, metric 65280, type external
  Redistributing via eigrp 10609
  Last update from 207.254.32.137 on FastEthernet0/0.1, 00:45:25 ago
  Routing Descriptor Blocks:
  * 207.254.32.137, from 207.254.32.137, 00:45:25 ago, via
FastEthernet0/0.1
      Route metric is 65280, traffic share count is 1
      Total delay is 290 microseconds, minimum bandwidth is 44247 Kbit
      Reliability 255/255, minimum MTU 1500 bytes
      Loading 15/255, Hops 1

#ping 207.254.45.1  (My interface IP)
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 207.254.45.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4 ms

#ping 207.254.45.2  (Customer's interface IP)
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 207.254.45.2, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)

Customer's config:
interface Serial0
 ip address 207.254.45.2 255.255.255.252
 no ip redirects
 no ip directed-broadcast
 encapsulation frame-relay IETF
 frame-relay interface-dlci 16
 frame-relay lmi-type ansi
!


I have also tried this with "frame-relay map ip 207.254.45.1 16
broadcast" on the customer's serial interface, with no success.  I am at
a complete loss for why my core is seeing the route to the frame router,
but the frame router doesn't pass the packets to the atm interface
(apparently), if anyone can point me in the right direction it would be
very much appreciated.

Thanks,
Aaron Howell
--
Network/System Administrator
Amerion, LLC