[c-nsp] router spontaneously reloading

[Rodney Dunn]

Could you post the 'sh stack'?

Is it saving a crashinfo file when
it reloads?  crashinfo files are a huge help
to us in solving these because they can
be loaded in a debugger just like a full
corefile.

Rodney


On Thu, Aug 26, 2004 at 12:23:26PM -0400, Bernie Mojzes wrote:
> 
> Hi,
> 
> I've been beating my head against the wall on this for a bit, and am 
> hoping someone might have some clues or suggestions.
> 
> We have a 5800 (7206vxr + 5814) running 12.2(11)T that keeps crashing 
> every few hours or so.
> 
> sh ver and sh context output below
> 
> I searched google, looked at the cisco bus error troubleshooting page, ran 
> the crashinfo file through the output interpreter, and the best I've 
> managed to get back was "looks like a software issue, but not one we've 
> ever heard of."
> 
> Has anyone run into this before and/or able to make suggestions on making 
> it stop?
> 
> Thanks
> Bernie
> 
> 
> 
> sh ver:
> 
> IOS (tm) 5800 Software (C5800-P4-M), Version 12.2(11)T,  RELEASE SOFTWARE 
> (fc1)
> TAC Support: http://www.cisco.com/tac
> Copyright (c) 1986-2002 by cisco Systems, Inc.
> Compiled Thu 01-Aug-02 04:33 by ccai
> Image text-base: 0x60008940, data-base: 0x6222A000
> 
> ROM: System Bootstrap, Version 12.0(19990210:195103) [12.0XE 105], 
> DEVELOPMENT SOFTWARE
> BOOTLDR: 7200 Software (C7200-BOOT-M), Version 12.0(10)S, EARLY DEPLOYMENT 
> RELEASE SOFTWARE (fc1)
> 
> east-core2 uptime is 2 hours, 15 minutes
> System returned to ROM by bus error at PC 0xDEADBEEF, address 0x0 at 
> 09:56:20 EDT Thu Aug 26 2004
> System restarted at 10:01:38 EDT Thu Aug 26 2004
> Running default software
> 
> cisco 7206VXR (NPE300) processor (revision D) with 229376K/65536K bytes of 
> memory.
> Processor board ID 20400152
> R7000 CPU at 262Mhz, Implementation 39, Rev 2.1, 256KB L2, 2048KB L3 Cache
> 6 slot VXR midplane, Version 2.0
> 
> Last reset from power-on
> X.25 software, Version 3.0.0.
> Bridging software.
> SuperLAT software (copyright 1990 by Meridian Technology Corp).
> Primary Rate ISDN software, Version 1.1.
> 1 FastEthernet/IEEE 802.3 interface(s)
> 1440 terminal line(s)
> 56 Channelized T1/PRI port(s)
> 2 Channelized T3 port(s)
> 1 FE interface(s) for dial shelf to router shelf interconnect
>                 
> 125K bytes of non-volatile configuration memory.
> 
> 46976K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes).
> 4096K bytes of Flash internal SIMM (Sector size 256K).
> Configuration register is 0x2102
> 
> 
> 
> sh context:
> 
> System was restarted by bus error at PC 0xDEADBEEF, address 0x0 at 
> 09:56:20 EDT Thu Aug 26 2004 
> Fault History Buffer:
> 5800 Software (C5800-P4-M), Version 12.2(11)T,  RELEASE SOFTWARE (fc1)
> TAC Support: http://www.cisco.com/tac
> Compiled Thu 01-Aug-02 04:33 by ccai
> Signal = 10, Code = 0x10, Uptime 2d13h
> $0 : 00000000, AT : 00000028, v0 : DEADBEEF, v1 : 00000000
> a0 : 6313BBF0, a1 : 66AB0074, a2 : 00000000, a3 : 00000001
> t0 : 00000BC7, t1 : FFFFFFFF, t2 : FFFF0000, t3 : 33060BC7
> t4 : CDA63D21, t5 : 00000000, t6 : 00000AC7, t7 : 629903AC
> s0 : 454839C5, s1 : 6369662C, s2 : 0E21490E, s3 : 6313BBF0
> s4 : 00000000, s5 : 00000081, s6 : 6471EF78, s7 : 63695338
> t8 : 62990414, t9 : 00000000, k0 : 00000000, k1 : 00000000
> gp : 624BDAC0, sp : 63172110, s8 : 6471EF78, ra : 603D4608
> EPC : DEADBEEF, SREG : 3400F903, Cause : 00000010
> 
> 
> 
> 
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