[nsp] L2TP VPDN user login troubles

[Sam Silvester]

Yeah I'm starting to think it may be. The carrier is claiming everything
is fine of course, but that user is the only one out of many hundreds on
that router that is experiencing this issue, so I don't think it is a
problem with my router. Oh well - I'll just keep calling the carrier and
asking them to escalate the line fault to somebody that can actually
look at the problem in more depth than just verifying DSL cell flow...

Thanks for your help,

Sam Silvester 


-----Original Message-----
From: Jess Kitchen [mailto:jk at burstfire.net] 
Sent: Friday, 26 March 2004 1:20 PM
To: Sam Silvester
Subject: Re: [nsp] L2TP VPDN user login troubles


On Fri, 26 Mar 2004, Sam Silvester wrote:

> Hi everybody!

[snip]

> lns1>sho vpdn | include testuser
> 27081 41922 40335 SSS Circuit   testuser at dsl.e-acce wt-sss 2w0d
399
> lns1>
>
> As you can see, the session has been up for 2w0d, yet the customer's 
> CPE has been reloaded numerous times as well as the telco supposedly 
> "rebuilding" the ADSL line.
>
> If anybody can suggest what this problem might be and/or where the 
> source may lie I'd be most interested!

Hi Sam,

I've seen this during radius failures before when sessions are trying to
re-establish - may have been a temporary blip and the CPE has given up
talking?

J.

-- 
Jess Kitchen ^ burstfire.net[works] _25492$
             | www.burstfire.net.uk